Investigations and Compliance Specialist at London Borough of Havering
London Borough of Havering · Romford, United Kingdom · Onsite
- Professional
- Office in Romford
Investigation & Compliance Specialist - Grade 6 - Salary - £39,276 - £42,771pa
Details of the job:
- Investigating complex complaints
- Some involvement in handling FOI, EIR and SAR's
- Producing high-quality, customer-focused responses
- Advising on Data Protection, GDPR, and information governance
- Managing cases referred to the Local Government and Housing Ombudsman
- Identifying service improvements and promoting best practice
We are looking for a candidate with skills in:
- Strong analytical and communication skills
- Experience in complaint resolution or information governance (or a willingness to learn)
- Ability to work independently and manage competing priorities
- A proactive, impartial, and empathetic approach
- Familiarity with legislation such as FOI, DPA, and GDPR is a plus
If you want to be part of a team that values fairness, transparency, and continuous improvement and work in a supportive environment with opportunities for professional development. Help shape services that make a real difference to our community and ready to take ownership of meaningful work and thrive in a fast-paced, collaborative setting, we’d love to hear from you.
For an informal discussion about the post, please contact [email protected]
The closing date for the receipt of applications is 09/09/2025, however interest in this job may be high and we therefore reserve the right to close the vacancy early.
You will be notified if your application has been successful. Interview date to be confirmed.
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770.
Apply now and help us deliver excellence in investigations and compliance.
please view Job Profile here
Additional Information
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
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