Sales Engineer at Intrust IT

Sales Engineer 

Company Summary

Founded in 1992, Intrust IT has evolved to be a leader in the Greater Cincinnati area among technology companies providing support to the small and medium size business segment. Our focus is simple: Securing today and a better tomorrow for our employees, clients, and our community.

Intrust is an employee-owned company. Our ownership model means every team member has a true stake in our success. This unique structure fuels a culture where people come first. Our employee-owners live our values and demonstrate a passion for strong teamwork, accountability, and care for one another and our clients. All of this accomplished by focusing on transparency with all our relationships.

At Intrust, you will be exposed to some of our unique business practices, such as: The Great Game of Business (open book finances with staff), Employee Stock Ownership Plan, and a method of operating the business that focuses on openness and accountability.  Your exposure to these items will give you an idea, we believe, the way the businesses of the future will operate. 

Role Summary

The Sales Engineer plays a key role in building trusted partnerships with clients by connecting their business needs to the right technology solutions. This role blends technical expertise with consultative sales, serving as the bridge between customer requirements and Intrust's suite of service offerings. From discovery and solution design to demonstrations, RFP responses, and implementation oversight, the Sales Engineer ensures solutions are scoped accurately, aligned with client outcomes, and positioned for measurable success.

The ideal candidate thrives at the intersection of technology and people. We expect this person to just as comfortable in front of a client explaining complex solutions in plain language as they are collaborating with internal teams to ensure flawless execution.

Sales Engineer responsibilities:

• Partner with various internal teams to understand client requirements and design tailored solutions

• Lead technical discovery sessions, proposals, and RFP responses 

• Deliver product demonstrations, proofs of concept, and technical presentations

• Provide technical guidance, ensuring smooth implementation and ongoing client success

• Collaborate with internal teams as needed to ensure solution accuracy and client satisfaction

• Maintain expertise across all Intrust offerings, supporting a diverse customer base

• Positive role model of behavior in accordance with company values, expectations, policies and procedures

• Stay current on industry trends and emerging technologies to provide thought leadership

• Represent Intrust at client meetings, conferences, and trade shows (25-40% travel), including presenting to both small and large audiences as needed. Travel predominantly local within the Cincinnati/Dayton region.

Sales Engineer qualifications:

• Experience in a similar role, solutions engineering, technical sales, or pre-post-sales support role. 3-5 years of aligned experience 

• Strong knowledge across SaaS, cybersecurity, cloud infrastructure, networking, and hardware systems

• Positive, supportive team orientation; adaptable to diverse client needs

• Ability to translate complex technical concepts into clear, business-focused solutions

• Exceptional consultative communication and presentation skills with a client-first mindset

• Relevant technical certifications preferred but not required; willingness to obtain certifications is expected

• Able to pivot quickly as priorities shift

• Commitment to continuous learning through training, coaching and feedback

• Highly effective self-management across multiple projects and tasks

Associated Physical Actions:

• Lift and carry up to 20 pounds
• Prolonged periods of sitting or standing at a desk and working on a computer, tablet, or mobile device
• Talking and/or typing for extended periods
• Commute to Intrust or client office

Salary and Benefits:

Salary offered aligns to varying factors, primarily to relevant career experience (3-5 year's target), technical knowledge and active certifications held.

Intrust IT offers medical, dental and vision healthcare coverage for employees and eligible dependents, three weeks paid time off, paid holidays, 401k with 5% employer match, cell phone and home internet reimbursement, employer-provided life and disability insurance coverage, and an employee stock ownership plan.