Lead Engineer at Prodapt

We're seeking an experienced SD-WAN Service Assurance Engineer to drive operational and delivery excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and legacy network services.

• The candidate should be holding relevant network design and operations experience
• Very good architectural level knowledge and deployment experience on SDWAN Platforms
• Lead complex network operations across global environments with deep expertise in LAN, WAN, and security infrastructure.
• Collaborate in bridge calls with internal teams and clients and manage vendor/service provider escalations.
• Identify production risks, drive change management documentation, and deliver proactive network solutions.
• Mentor and upskill team members, communicate technical decisions effectively, and foster client alignment.
• Ability to communicate effectively and build relationships to understand client requirements
• Required to work in various shifts (Day/Night) including holidays and weekends. Overtime as needed
• Accurate recording of information
• A self-motivated attitude
• Ability to deliver against deadlines and agreed targets

• Configure and troubleshoot advanced routing (BGP, EBGP, iBGP, OSPF, Static, EIGRP) and switching protocols.

• Optimize transport underlay using MPLS, ADI, LTE, and DWDM, with desirable knowledge in Juniper and Ericsson.

• Certification on CCNA/CCNP is desirable

• Good experience in underlay transport such as MPLS, ADI, LTE

• Provide end-to-end resolution from Layer 1 to Layer 3 across Cisco routers, switches etc