Safety Advisor (Key Account Manager) at Arbill Industries Inc

Description

 The Safety Advisor is a Relationship Manager who project manages all initiatives for our clients to achieve the shared goal of driving workplace injuries to zero.  They use a consultative approach to assess, facilitate and deploy appropriate safety products, safety program, EHS consulting and Safety Technology tools; our SafetyCare offering to drive injuries to zero within their clients workplace. The Safety Advisor is responsible for all Arbill duties to accomplish the goal of keeping workers safe.  The Safety Advisor will be expected to meet or exceed sales goals and increase sales growth and margin within assigned territory.

• Demonstrate value to clients, by using all tools and solutions available. This demonstrated value will be measured and the Safety Advisor by KPIs, including sales growth and margin improvement. 
• Use CRM tool, Rhythm, and Qlikview software to report and track client status, opportunities, and wins
• Maintain customer satisfaction with quick client response and follow up
• Utilize our Safety Review process to identify opportunities for improvement with both potential and current clients to create a safer workplaces. Analyze, evaluate, review information and strategize
• Proactively communicate on a regular basis with clients to provide advice and solutions
• Build collaborative relationships with clients, engage active listening and adapt messaging of Arbill capabilities to achieve a long-term win/win solutions
• Conduct Safety Reviews with client on a periodic basis, with the goal of improved employee safety, expanding utilized safety offering and improving relationship. 
• Expand safety knowledge by pursuing ongoing training to deliver best-in -class safety solutions
• Work closely with internal partners: customer service, supply chain, etc to delegate responsibilities to optimize customer experience
• Communicate with clients by phone, email and face- to – face meetings to ensure their needs are understood and addressed

Competencies

• Organization/Planning - Establishes a systematic course of action for self and   others in order to accomplish objectives; determines priorities and allocates resources effectively.
• Strategic Thinking/Vision - Uses   knowledge of industry and market trends to develop long-term strategies based on vision and mission and   translates them into business plans, and modifies the plan based on changing   conditions.
• Creative/Innovative - Ideas and approaches, encourages others to innovate, proactively seeks to improve new ideas or methods, and creates processes to foster new ideas.
• Communication - Effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts.
• Detail Oriented - Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved.
• Enthusiastic - Excited about and committed to furthering the organization’s objectives.
• Honesty/Integrity - Instills mutual trust and confidence, creates a culture that fosters high standards of ethics, behaves in a fair and ethical manner toward others, and demonstrates a sense of corporate responsibility and commitment. 

Requirements

 Arbill Core Values

1. Relentless Can Do

We firmly believe there's no ceiling to what we can accomplish. What we collectively dream up we can   achieve. We're bold thinkers, courageous, wildly ambitious and we approach   every situation with optimism and creativity. We have a whatever it takes   mentality, and the perseverance to carry it out. This limitless mindset is the cornerstone for all that we do and we are steadfast when it comes to   achieving whatever we set our minds to. 

Behaviors: Leaning into problems seeking solutions, imagining what is possible, vs what isn't possible; Optimism, Creative, Ambitious

2. Cultivating Meaningful Relationships

We take pride in the relationships we've built over the decades - in business, with employees and interpersonally. We listen, really take the time to   understand their needs, wants and opinions - and we're wholeheartedly committed to treating everyone with the utmost care and respect that they deserve. We know that mutual respect builds strong meaningful partnerships - so putting our dedicated efforts into building, nurturing and growing these precious and authentic relationships around respect is the key to everyone's success.

Behaviors: Humility,  Open, Honest, Authentic, Truthful, Communicative.

3. Drive to Continuously Innovate

We're unapologetically committed to the endless pursuit of knowledge, growth and innovation not only   in business but for ourselves. We take risks, encourage curiosity, learn from our mistakes, to pioneer new ideas, and forge new paths. By continuously innovating,   we're able to consistently deliver ground-breaking, revolutionary solutions that add value to every situation - within our company, our industry and in people's daily lives. We never settle. We strive for excellence.

Behaviors: Healthy   paranoia, accountable for our mistakes, desire to be better, humble

Qualifications

• Bachelors Degree
• At least 5 working years field experience in relevant Safety and EH&S experience, including client support
• Extroverted, dynamic, people-oriented personality
• Self-motivated with an entrepreneurial spirit
• Comfortable working in a fast-paced environment
• Travel approximately 30% required
• Strong technology skills