Quality Engineer at Emerson
Emerson · Austin, United States Of America · Hybrid
- Professional
- Office in Austin
The Quality Engineer role offers global exposure within NI and to our customers and enables the Quality Team to be Best in Class in reaching business goals and objectives by driving effectiveness and efficiencies through actionable improvements to product quality and customer experience.
The Quality Engineer will focus on project management, technical challenges and driving improvements across the organization during product development, deployment and ongoing monitoring of systems, support system-level (cross-product) and key customer escalations.
This role will report to the Global Quality Department and will be engaged extensively with the Business Units, Global Services, Manufacturing, and R&D to ensure that customers’ expectations are met.
In This Role, Your Responsibilities Will Be:
- Efficient Customer Quality Issue Management
- Develop, monitor, and present key internal metrics to track first time and ongoing Quality at NI.
- Provide regular communication to stakeholders and customers through formal communication plans to assure clarity on status, next steps, and resolution of issues.
- Drive root cause analysis to identify permanent corrective actions to prevent issues from recurring.
- Ensuring Customer Success and Satisfaction: Understands customer sentiment by meeting with customers, conducting interviews & surveys, visiting customer sites, etc.
- Ownership of Customer Communication (Recalls, Notifications, & Product Change Notifications). Understands customer sentiment by meeting with customers, conducting interviews & surveys, visiting customer sites, etc.
- Lead the organization to proficiently execute RCCA activities (8D, 3L5W, 5Why, FMEA) and the application of other Quality tools to foster a culture of continuous improvement in terms of quality, cost, and efficiency.
For This Role, You Will Need:
Bachelor's degree in engineering or similar engineering science degree
Minimum 5 years of experience in Quality, Process Engineering or related field
Demonstrated experience managing quality programs/projects
Strong analytical and problem-solving skills including FMEA, failure analysis, and root cause analysis
Excellent communication skills
Ability to lead and drive issue management
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Company
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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