Senior Account Manager at Xero

How you’ll make an impact:As a Senior Account Executive at Xero, you’ll be at the forefront of transforming the way large and mid-tier Accounting Partners embrace the digital future. Your role goes beyond account management — you’ll be a trusted advisor, helping partners design and deliver powerful digital strategies that drive growth, unlock efficiencies, and set them up for long-term success with our suite of tools.This is a field-based role where you’ll thrive on building meaningful relationships, shaping strategic conversations, and bringing the Xero vision to life across your territory. You’ll lead with influence, energy, and insight — creating opportunities, driving adoption, and ensuring our partners and their clients experience the full value of the Xero platform. In this role collaboration is key: you’ll work hand-in-hand with your Senior Account Executive peers to share best practice, sharpen strategies, and collectively contribute to Xero’s continued success.

What you'll do:

Manage the sales and account management relationships with large and mid-tier accounting partners

Drive customer numbers up and achieve monthly targets

Drive online strategy deep within the practice

Develop ​project plans to support migration to Xero

Deliver Xero partner events and drive attendance at Xero sales events and Partner Forums

Ensure Partners and other employees within the Practice attend introductory webinars, events & certification training

Ensure that a formal Partner engagement plan is developed for each partner

Manage the recruitment, education and growth of your partner base

Educate Partners on all partner resources available

Monitor all existing Partners as they progress through the sales cycle

Update our CRM system (Salesforce) with all client communications including calls, emails and meetings

Maintain and update our CRM system of all practice staff and contact details

Respond in a timely manner to all Partner enquiries

Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners

Work closely with Partner Services to deliver the business plan

What you'll bring with you:

Field Account Manager experience

Proven sales performance and direct experience working within sales cycles

Experience and knowledge of the workings of an accounting practice

An interest and intrigue in the emerging online accounting market and Fintech

A results driven approach with attention to detail and follow-up

Loads of initiative and ability to work autonomously

Outstanding communication and presentation skills and an enthusiasm for building strong relationships

Ability to create a quick and strong rapport with partners

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