Grand Buffet - Busser/Runner at Grand Sierra Resort and Casino

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

·         Promptly welcome all guests and ensure they receive responsive, professional, and gracious service always. Anticipate the guests’ needs and respond appropriately with a sense of urgency to maintain a productive working relationship with all guests and deliver necessary items.

·         Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and other team members.

·         Clear tables after guests leave, promptly clean tabletops/seating area, thoroughly clean the booths and chairs, and take tableware to the dish room.

·         Assist servers in pre-bus and busing tables. Pre-bussing includes clearing, wiping tabletops, chairs & booths, and setting tables.

·         Help set up to-go/pick up area and help deliver to-go orders to host desk to be picked up by guests.

·         Refill beverages as necessary.

·         Set and reset tables and side stations before, during and after service periods.

·         Deliver food orders to tables.

·         Ensure all machines are cleaned properly.

·         Fold/roll napkins when needed and keep silverware polished.

·         Reset tables in a timely and efficient manner.

·         Participate in Pre-Shift meetings and learn new menu items.

·         Assist the kitchen in expediting the service process to maintain the flow of service.

·         Maintain general cleanliness in dining room during service periods.

·         Responsible for taking, compiling and delivering and putting away warehouse orders.

·         Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

·         Knowledge of and ability to identify menu products.

·         Must be able to work in a team environment.

·         Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.

·         Knowledge of the dish room, including separating silverware, dishes & glassware appropriately

·         Candidate must be able to communicate in English, both in written and oral form.

·         Ability of simple reading, math, writing and task completion skills is required.

·         Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.

·         Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.

·         Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE

·         Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

·         While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.

·         Must be able to push/pull and lift/carry 50lbs or less frequently.

·         The team member will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.

·         Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.

·         The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

·         Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.

·         The noise level in the work environment is usually moderate.

·         Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.

·         Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.