Senior Project Manager at FastSigns

POSITION OVERVIEW

The Senior Project Manager is a key leadership role responsible for overseeing complex signage projects while driving operational excellence, vendor relationships, and profitability. This position combines advanced project management expertise with process improvement and procurement responsibilities, ensuring projects are executed on time, within budget, and to the highest standards of quality.

In addition to managing client relationships and guiding internal teams, the Senior Project Manager will work closely with leadership to strengthen receiving and procurement processes, improve efficiency, and maximize vendor partnerships to positively impact company margins. This role requires strong strategic thinking, a proven ability to lead cross-functional teams, and a balance of operational and financial acumen.

KEY RESPONSIBILITIES

Project Planning & Execution

·       Oversee all phases of signage projects, from initial concept to final installation, ensuring delivery on time, within budget, and to the highest quality standards

·       Assess project requirements, allocate resources effectively, and manage schedules to maximize efficiency

·       Maintain comprehensive knowledge of signage types, materials, and fabrication methods

·       Prepare, update, and maintain quotes, proofs, and documentation with accuracy and attention to detail

·       Complete zoning checks, secure permits, and ensure compliance with local regulations

Team Coordination

·     Mentor and support project managers, fostering skill development and best practices

·     Lead project kickoff meetings with design, production, and installation teams to align goals and expectations

·     Monitor progress throughout each stage, addressing issues promptly and keeping all stakeholders informed

·     Coordinate with external vendors and subcontractors for fabrication, delivery, and installation needs

·     Schedule and oversee installations, ensuring work is completed efficiently, safely, and to specification

·     Facilitate pre-installation meetings as needed to review scope, site readiness, and next steps

Client Communication

·     Serve as the primary point of contact for clients, ensuring clarity on project scope, timelines, and deliverables

·     Provide proactive updates and status reports, addressing client concerns and incorporating feedback into project workflows

·     Build and maintain strong client relationships by ensuring expectations are met or exceeded at every stage

Quality Assurance & Continuous Improvement

·     Verify that all projects meet regulatory requirements, industry best practices, and company quality standards

·     Establish and enforce quality control measures to ensure accuracy in design, fabrication, and installation

·     Partner with receiving staff to confirm vendor materials arrive complete and undamaged

·     Conduct site visits to confirm readiness and resolve potential challenges before installation

·     Anticipate risks and obstacles, collaborating with team members to develop proactive solutions

·     Lead brainstorming and troubleshooting sessions to adapt plans and address unexpected issues

·     Drive continuous improvement initiatives across project management, receiving, and procurement functions

Receiving & Process Improvement

·     Partner with the receiving team to assess and refine receiving workflows, ensuring accuracy, efficiency, and accountability

·     Implement process improvements to reduce errors, streamline material handling, and support smoother project execution

·     Establish best practices and reporting tools to monitor receiving accuracy and vendor performance

Procurement & Vendor Management

·     Evaluate and strengthen vendor relationships to ensure quality, reliability, and competitive pricing

·     Develop procurement strategies to reduce costs, improve margins, and support overall profitability

·     Negotiate vendor agreements, terms, and pricing to ensure optimal supply chain performance

·     Monitor material usage and trends to recommend purchasing strategies that align with company goals

QUALIFICATIONS

• Strong problem-solving skills with the ability to anticipate issues and implement effective solutions
• Demonstrated teamwork orientation with the ability to collaborate across departments and with external partners
• Excellent verbal and written communication skills with a professional and customer-focused demeanor
• Mechanical aptitude and solid mathematical skills to support technical aspects of signage projects
• Highly organized with strong time management skills
• Positive, proactive attitude with excellent attention to detail
• Strong interpersonal skills, with the ability to build relationships and work effectively with diverse personalities and teams
• Strong negotiation and vendor management skills

EDUCATION / EXPERIENCE / OTHER REQUIREMENTS

• High school diploma or equivalent, required
• Associate or bachelor’s degree, preferred
• 5-7 years of experience of project management experience in the signage or printing industry
• Must have valid driver’s license