- Professional
- Office in Madera
About the Department
SALARY RANGE:
$24.81 - $30.52 Hourly
$4,301.16 - $5,289.89 Monthly
$51,613.97 - $63,478.67 Annually
$24.81 - $30.52 Hourly
$4,301.16 - $5,289.89 Monthly
$51,613.97 - $63,478.67 Annually
Under limited supervision, the Office Assistant Supervisor I plans, organizes, supervises, and participates in the work of an office support unit; establishes and maintains administrative records; may oversee the initial application screening function in the assigned departments' automated system; and performs related work as required.
The Office Assistant Supervisor I is the first supervisory level in the Office Assistant series. The Office Assistant Supervisor I differs from the Office Assistant Supervisor II in that the latter supervises office support functions through subordinate first-line Office Assistant Supervisors and other lead-workers in a complex, multi-level organizational structure.
Position Duties
Duties may include, but are not limited to, the following:
- Plans, assigns, supervises, and reviews the work of support staff to ensure quality, completion, and compliance with department standards.
- Selects, trains, evaluates, and disciplines subordinate staff.
- Identifies training needs, conducts training, and provides leadership and coaching for staff.
- Independently establishes a course of action to accomplish work objectives and adapts to meet changing priorities.
- In cooperation with management, develops or revises policies, procedures, and templates to improve efficiency, effectiveness, and compliance.
- Arranges for additional staffing to meet established objectives.
- Answers inquiries and resolves complaints from customers, service providers, department personnel, and the public.
- Functions as an authoritative resource of information on regulations, rules, department policies, and guidelines.
- Establishes and updates administrative records and summaries for department such as budgetary, revenue and expenditures, personnel and payroll records, inventory control, workflow and production output, work load, and regulatory and procedural manuals.
- Operates and oversees the use of automated systems, works with IT staff to implement modifications, and utilizes various software applications.
- Promotes cooperative professional working relations among staff, resolves conflicts, and monitors work environment.
- Provides employees with guidance and prepares performance evaluations.
- Performs related duties as assigned.
EMPLOYMENT STANDARDS
Knowledge of:
Knowledge of:
- General office functions, procedures, equipment, and filing systems.
- English grammar, vocabulary, spelling, and punctuation.
- Principles of training development, implementation, and evaluation.
- Computers and automated data systems.
- Word processing, spreadsheet, database, email, calendaring programs, and automated systems.
Ability to:
- Explain and apply policies, procedures, and regulations governing program operations.
- Exercise good judgment when organizing, directing, prioritizing, and supervising unit activities.
- Train, supervise, evaluate, and discipline subordinate staff.
- Provide effective oral and written instruction to others.
- Quickly and accurately enter and retrieve data using an automated data system.
- Establish and maintain effective working relationships.
- Listen attentively and understand written and verbal information provided.
- Establish long-range objectives, goals, and strategies.
- Develop forms and letters.
- Maintain composure and react professionally.
- Work independently.
Minimum Qualifications
One (1) year of full-time experience performing advanced journey level or lead-worker clerical duties in an office environment.
Other Qualifications
EXAMINATION INFORMATION
QUALIFICATIONS APPRAISAL PANEL - WEIGHTED 100%
The Qualifications Appraisal Panel examination will consist of an oral interview either virtually or in person. In order to obtain a position on the eligible list, a minimum rating of 70% must be attained.
It is anticipated that the examination will be held during October 2025. Competitors who do not appear for the examination will be disqualified.
ELIGIBLE LIST INFORMATION
A departmental open eligible list will be established for the county of Madera. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at [email protected] or 916-909-3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
GENERAL INFORMATION
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.
EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
ABOUT MADERA COUNTY
Madera County is located at the geographic center of California, in the heart of the San Joaquin Valley and the central Sierra Nevada mountains. The south-easternmost section of beautiful Yosemite National Park is also located in the northeastern portion of Madera County. Employment in the County shows that 54% are employed in the private sector, 12% in government, and 34% are self-employed. The County enjoys a favorable cost of living, lower than the national average, with housing costs coming in lower than the California average. The area is rich in agriculture, and is home to many fine wineries, the Madera Wine Trail, and many family-friendly parks and trails. Many outdoor recreational opportunities are available within Yosemite.
