Chapter Success Coach at undefined

Position Summary:  

The Chapter Success Coach (CSC), reporting to the Area Director of their region ensures US CORE chapter and member success. CSCs support chapter growth and ensure every Member has the referral partners they need to be successful. Our most successful CSCs are actively engaged in building relationships, education, accountability, and growth support for 8-12 chapters.  

Roles and Responsibilities: 

• Promote membership through prospecting, recruitment, and member retention in each chapter.
• Develop and implement, with the manager, an effective strategy to ensure members renew their membership on a recurring basis.
• Promote chapter growth through operational support, outreach, training, marketing, coaching, and development.
• Responsible for sales growth of BNI events such as conventions, higher tiered memberships, outside training. 
• Routinely visit, engage with, and recognize success in each chapter outside of the CSC’s home office by regularly attending in-person BNI regional events to encourage new member growth, improve member loyalty, and increase member lifetime value and driving sales to increase new membership.
• Plan and execute regional events in alignment with the Area Director’s annual plan.
• Continuously identify prospects and engage them with relevant offers. 
• Manage leadership team selection and training process ensuring each chapter has a professional, focused, and growth-minded Leadership Team
• Educate and sell to in-person and virtual prospects and potential applicants the professional and financial benefits of BNI’s services on a weekly basis
• Call and welcome new members within two weeks of their membership induction. 
• Manage and train sales process in each chapter. 
• Consistently attend regional and CORE team meetings and CSC training.
• Complete weekly and monthly reporting. 
• Other tasks and elements as communicated by BNI’s US Core Leadership and the Area Director
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Demonstrated Competencies:  

• Relationship Building
• Active listening
• Leadership
• Influence
• Strategic Thinking

Required Qualifications:  

• High School diploma/degree or equivalent experience required.
• Valid driver’s license
• Commitment to excellent customer service 
• Superb time management and planning skills
• Strong communication and negotiation skills
• Proficiency in MS Office
  

Preferred Qualifications:  

• Professional work experience in sales 
• Experience in territory/account management
• Prior BNI experience preferred.

Physical Demands and Working Conditions  

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. 

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

An equal opportunity employer.