Digital Marketplace Specialist at Milkhouse Creamery, Inc.

Description

The Digital Marketplace Specialist will be a proactive and detail-oriented team member who helps expand our brand presence across multiple e-commerce platforms and ensures seamless integration with internal systems. This role works closely with the marketing team to manage product updates and promotional campaigns while leveraging technical expertise to connect e-commerce channels with internal systems for efficient sales fulfillment.

Key Responsibilities

• Manage and update product listings, promotions, and content across various e-commerce platforms (e.g., Shopify, Etsy, Amazon).
• Collaborate with the marketing team to develop and execute digital campaigns that enhance brand visibility.
• Configure and support integration between e-commerce platforms, ERP, and CRM systems to streamline order processing, inventory management, and customer data handling.
• Ensure a consistent brand presence and merchandising experience across all online channels.
• Troubleshoot and resolve technical issues related to system integrations and platform performance.
• Support digital expansion initiatives by researching and implementing new channel opportunities.
• Monitor and analyze platform performance, providing recommendations for optimization.

Requirements

• Exercises the company’s Core Values.
• Proven experience managing multiple e-commerce platforms and digital marketing support.
• Strong technical skills with experience connecting e-commerce platforms to ERP and CRM systems.
• Knowledge of API integrations, data synchronization, and automation tools.
• Excellent project management and organizational skills.
• Ability to work collaboratively with marketing, sales, and technical teams.
• Passion for branding, digital innovation, and e-commerce growth.
• Dependable and able to work with minimal supervision.
• Self-motivated team player with a positive attitude.
• Must be available for occasional overtime.
• High school diploma or equivalent required.

Preferred Skills

• Experience with Shopify, BigCommerce, WooCommerce, Amazon Seller Central, Etsy, or similar platforms.
• Familiarity with ERP and CRM systems such as NetSuite, Salesforce, HubSpot, or similar.
• Basic understanding of web development or scripting for customization and troubleshooting.

Physical Demands

• Able to continuously use hands to finger, handle, feel, and grip.
• Able to frequently sit, stand, and walk.
• Able to occasionally reach within hands and arms length; twist/turn, and lift up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
• Work Environment: Employees are frequently exposed to fragrances. 

This job description is not designed to contain a comprehensive list of activities, duties or responsibilities.  Additional duties, responsibilities and activities may be assigned or changed with or without notice.