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IT Director (m/f/d) at Chanel

Chanel · Hamburg, Germany · Hybrid

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Join our success story and lead the IT initiatives across Germany and Central Eastern Europe. We are looking for an IT Director (m/f/d) based in our head office in Hamburg.

Directly attached to the GER&CEE General Manager and active member of the Europe IT Team, you will be responsible for Germany, Austria, Poland, Czeck Republic and Slovakia. The IT Director (m/f/d) will act as a bridge between global strategy and local execution.

YOUR IMPACT:

  • Implement and adapt the global and regional IT strategy to meet local business needs
  • Be the main interface and primary point of contact for all market related IT topics from Europe and the GER&CEE Management team
  • Act as a Business Partner and optimize IT infrastructure and applications across all divisions (Fashion, Fragrance & Beauty, Watches & Fine Jewelry) and corporate service departments
  • Foster and embed a local innovation-driven tech culture, develop and mentor employees and drive change management initiatives
  • Lead and develop the local IT team to ensure the highest level of service quality on POS (including new openings) and office level
  • Implement new tools and applications to enable local teams to work in excellent conditions and provide knowledge transfer to fully exploit features
  • Support BI Key User and interact with various stakeholders in Europe region and throughout local markets
  • Plan and manage the IT budget for GER&CEE, prioritize local demands and manage external partners
  • Contribute to cross-regional projects, collect local needs, provide market insights and expertise
  • Ensure compliance with data protection rules and manage cybersecurity risks

YOUR ENERGIZERS:

  • Broad interest in aligning IT systems with organizational goals and objectives by understanding business challenges and how IT can help to solve them
  • A natural ability to interact with colleagues from diverse expertise and backgrounds
  • Passion for providing support at all user levels
  • Affinity for a customer-centric mindset in a retail environment

YOUR PROFILE:

  • Successfully completed university degree, ideally a master’s degree in Computer Science, Information Technology, or related fields
  • Relevant work expertise in IT management in a customer-facing role, with a proven track record of success
  • Broad knowledge of IT landscape and systems including ERP systems (D365), BI, EDIFACT, O365 and cloud-based technologies
  • Demonstrated leadership experience
  • Excellent communication skills in German and English

OUR BENEFITS:

  • Team spirit and an inspiring company culture
  • Direct reporting line to General Manager for GER&CEE and part of GER&CEE Leadership team
  • Office located in Hamburg's Hafencity, extensive digital tools and remote working options
  • Individual development opportunities and training
  • Wellbeing programs
  • Six weeks of vacation plus one Wellbeing Day and two days for social volunteering per year

We look forward to receiving your application (including references, notice period and your salary expectations) via our career website.

"At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.”

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