Medical office clerk at Matrix Providers

Matrix Providers is hiring a medical office clerk to join our team of talented professionals who provide health care services to our Military Service Members and their families at Walter Reed National Military Medical Center (WRNMMC), 8901 Wisconsin Avenue, Bethesda, MD.

• Employment Status: Full-time
• Compensation: This is an hourly position, paid bi-weekly
• Schedule: Monday-Friday 7:30a.m.- 4:00p.m.
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

Minimum Qualifications:

• Education: Must have High School diploma or General Educational Development GED) equivalency. Basic medical terminology required.
• Experience: At least 2-3 years of clerical experience (i.e. MSA/Medical clerk/Administrative Support/General Clerk.

Core Duties:

• Transcribe physician orders involving patient activities, diets, tests and medications.
• Transfer orders on a timely basis to various records in accordance with departmental and directorate policies.
• Complete request forms of individual patient orders for special blood work, x-rays, radiation therapy, diets, clinic appointments, respiratory and ventilator care, consults and other requests as may be deemed necessary.
• Answer the telephone, record and relay messages and/or redirect calls as necessary.
• Record telephone messages pertaining to such things as detailed laboratory reports, x-rays, and test results, recognize and refer urgent ones to the professional staff for immediate action.
• File the results of various tests in patients' charts for professional staff's reference, keeping record of care current and accurate.
• Enter and/or retrieve data from the (MHS Genesis) formally known as the Armed Forces Health Longitudinal Technology Application (AHLTA) as appropriate to the area assigned.
• Maintain all patient records in correct sequential and chronological order with each page properly identified.
• On discharge or transfer of patients, verify and assure that records of patient treatment are complete.
• Provide clerical tasks inherent in the admission and discharge of patients.
• Notify appropriate doctor of patient�s admission.
• Explain discharge procedure and direct the patient to appropriate checkout areas; e.g. collection agent, pharmacy, etc.
• Maintain logs and records such as repair requests, long distance calls, etc.
• Prepare and maintain statistical information for cost accounting purposes as needed.
• Transport specimens to various laboratories or clinical areas.
• Pick up blue cards in the Patient Admin Department and other routine places.
• Make up admission packets.
• Copy forms, file, and sort mail.
• Answer phones for the 23 bed units.
• Greeting approximately 25 to 50 patients, families, and visitors daily.
• Prepare approximately 15 patient charts daily.

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