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Senior Specialist, Event Hospitality at Lenovo

Lenovo · Morrisville, United States Of America · Onsite

$85,000.00  -  $110,000.00

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Description: We are seeking a talented and detail-oriented Hospitality professional to assist in planning Lenovo’s premium hospitality services for customers and partners. This role requires a strategic thinker with a passion and commitment to delivering outstanding experiences that exceed the expectations of our guests.Key Responsibilities:Premium Hospitality Strategy: Develop and implement a comprehensive hospitality strategy tailored to customers and partners, ensuring alignment with our brand values and partnership objectives.Event Coordination: Plan and coordinate all aspects of hospitality experiences including venue selections, catering, entertainment, and transportation to create memorable experiences.Customer / Partner Relationship Management: Build and maintain strong relationships with our guests, providing clear communications throughout, understanding their preferences and needs to deliver a personal touch to their overall experience.Budget Management: Manage budgets for hospitality programs, ensuring cost-effectiveness while maintaining quality and luxury standards.Feedback and Improvement: Gather feedback from customers and partners post-events to assess satisfaction and identify areas for improvement in future hospitality offerings.Collaboration: Work closely with Lenovo partners and agencies as well as Lenovo marketing, sales, and event management teams to ensure seamless execution of hospitality initiatives and alignment with overall business goals.Oversight: oversee event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving.Basic Qualifications:Education: Bachelor's degree in hospitality management, business administration, or a related field.5+ years of experience in hospitality management, with a focus on premium services or event planning.Strong organizational skills and attention to detail.Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously.Proficiency in working with budgeting and financial management.Preferred Qualifications:Proven experience in managing high-profile events, preferably in sports, entertainment, art/cultural and/or e-sports/gaming properties.Driven hospitality professional with a history of creating unforgettable experiences.·Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected).The base salary budgeted range for this position is $85k -110K. Individuals may also be considered for bonus and/or commission.Lenovo’s various benefits can be found on [1] www.lenovobenefits.com.
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