HR and Recruitment Administrator at Poole Bay Holdings Management Ltd
Poole Bay Holdings Management Ltd · Poole, United Kingdom · Onsite
- Junior
- Office in Poole
Main purpose
The HR and Recruitment Administrator will support the HR Coordinator to implement the HR strategy so that PBH can achieve its aim of being a great place to work.
Duties and Responsibilities
- Maintaining accurate and up-to-date employee records.
- Managing HR systems/databases and ensuring data accuracy.
- Preparing HR letters and documents (e.g. employment confirmations, changes to terms).
- Supporting with payroll data collation (e.g. working hours, absences, new starters/leavers).
- Assisting with HR-related queries from employees when required.
- Monitoring our HR Helpdesk ticketing system and responding to queries where possible.
- Generating and manipulating reports on HR metrics (e.g. turnover, recruitment activity, absence) to support the HR Coordinator or other departments as and when required.
- Supporting employee relations cases and, where required, taking notes in meetings.
- Ensure the correct authorisation procedure for a new vacancy is followed.
- Supporting the development of key documents and processes such as job descriptions, person specifications, job advertisements and placing of adverts on internal and external job boards.
- Liaising and coordinating with external recruitment agencies when required.
- Responding to queries from managers, potential applicants and new starters inside and outside of the applicant tracking system (Pinpoint).
- Supporting the interview process, including scheduling interviews in Pinpoint and coordinating with hiring managers.
- Undertaking all pre-employment checks against agreed standards including carrying out UK right to work checks.
- Ensuring recruitment processes are compliant with internal policies and legal requirements.
- Coordinating new hire onboarding (e.g. collecting documents, setting up accounts, scheduling inductions).
- Maintaining contact with new hires throughout the onboarding process.
- Creating and maintaining employee files.
- Adding all new starters to the HR system, ensuring all data is input accurately.
- Preparing offer letters and employment contracts.
General Support
- Assisting with training coordination and maintaining training records.
- Maintaining confidentiality and handling sensitive information appropriately.
- Drafting letters and other documentation, as required by the HR Coordinator.
- Supporting the offboarding process including final documentation and closing accounts.
- Assisting with and carrying out HR projects including various audits (e.g employee files, systems and GDPR checks).
- Undertake the full range of general administrative duties, including scanning, filing and photocopying.
- Any other duties as reasonably required within the scope of this role.
Person Specification
- CIPD Level 3 or above or equivalent HR administration experience [Essential]
- Accurate and quick HR and recruitment admin skills with excellent attention to detail. [Essential]
- Interpersonal skills and ability to foster strong working relationships, both internally and with third parties. [Essential]
- The ability to effectively handle a busy and varied workload, meet tight deadlines and prioritise effectively. [Essential]
- Adaptability and the willingness to be flexible in a dynamic working environment. [Essential]
- High level of IT proficiency, including MS Office (inc. Excel). [Essential]
- Ability to gather, manipulate and analyse data in order to inform decisions. [Desired]
- Strategic, pro-active, and able to work independently on own initiative, making recommendations for change, where appropriate. [Desired]
- Knowledge of basic employment law framework that underpins recruitment, onboarding and generalist HR procedures and processes. [Essential]
- Basic understanding of GDPR and equal opportunities. [Essential]
- Strong understanding of confidentiality especially in the context of employee and candidate data. [Essential]
- Strong understanding of HR administrative processes (e.g onboarding, contracts, background checking). [Essential]
- Knowledge of fairer recruitment processes. [Essential]
- Clear understanding of UK right to work requirements. [Essential]
- Knowledge of HiBob (HRIS) or Pinpoint (ATS). [Desired]
- Experience of working in a HR or recruitment team. [Essential]
- Experience of using HR systems. [Essential]
- Experience of using applicant tracking systems. [Desired]
- Experience of completing UK right to work checks. [Desired]
Benefits
- 25 days holiday per annum (including Christmas closure) rising to 26 days after 5 years and 27 days after 10 years, plus bank holidays (pro-rated for part-time staff)
- £200 per annum for health and wellbeing activity / gym membership (after 1 year of service)
- Voucher awards for ideas
- Social committee organising departmental events and activities
- Summer BBQ and/or Christmas party for whole company and partners
- Free parking
- Modern offices with kitchen and break facilities
- Community / Charity day with line manager approval
- Opportunity to get involved with events and initiatives to support local charities
- 1 piece of PBH branded merchandise as a welcome / thank you for being part of the PBH team!
- 10% discount at a local independent gym
- Ongoing support, development and training in line with needs of the role and business
- Financial support to cover cost of specialist eyesight tests for DSE users & glasses for DSE use (including frames that cost up to £50)
- Auto-enrolment for eligible staff - 8% Pension with NowPensions – (3% Employer & 5% Employee)