Homeoffice Specialist, Benefits & HRIS at Road Scholar

Road Scholar is the nonprofit world leader in educational travel for older adults. Our mission is to inspire adults to learn, discover, and travel. With thousands of programs across the globe—including in-person, online, and on the water—we believe curiosity is the key to a well-lived life.

At Road Scholar, we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve.

In addition, we are dedicated to bringing an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations.

About the role...

The Specialist, Benefits & HRIS position will manage benefits administration for the organization and provide support for HRIS systems. This role involves advising employees on their benefits and assisting with any related issues. The Specialist will handle benefits and HRIS related projects, maintain the Road Scholar HRIS (UKGPro) and other databases, and generate compliance and ad-hoc reports as needed. Additionally, they will conduct audits and analyze HR data to provide actionable insights for potential changes. The Specialist will report to the Manager, Systems & Operations, Human Resources.

Road Scholar offers a remote-first work environment. The compensation range for this exempt level salaried position is $59,000 - $70,000 based on experience. 

In this role, you will...

Provide Benefit Administration:

• Manage the full lifecycle of employee benefits, including enrollment, changes, terminations, and COBRA administration.
• Process benefits claims, resolve employee inquiries regarding coverage and eligibility.
• Be responsible for successful transmittal of carrier files, validate changes and withholds and correct discrepancies accordingly.
• Reconcile, approve and submit vendor billing statements to Finance for payment.
• Execute benefit plan compliance activities in accordance with federal and state regulations.
• Assist with open enrollment periods, including communication, deadlines, and data entry.

Employee Support and Communication:

• Provide expert advice to employees on benefit options, including plan details, eligibility, and enrollment procedures.
• Assist with benefit communication materials, including presentations, webinars, employee blogs, etc.
• Maintain benefit information up to date including summaries of plan descriptions and other material in the intranet and other communication channels.

Compliance and Reporting:

• Maintain accurate employee benefit records in all the systems and ensure compliance with all applicable laws and regulations.
• Prepare required benefit reports for internal and external stakeholders, including regulatory filings such as EEO-1C, ACA, file 5500, retirement, etc.  
• Monitor and address any benefit related audit findings.
• Prepare standard and ad hoc benefits reports on demand for all our internal and external customers.

HRIS Support:

• Serve as point of contact for HR system inquiries including employment transactions and self-service tools.
• Provide technical troubleshooting and issue remediation on user accounts.
• Work closely with payroll to generate bi-Weekly Payroll audit for all employment transactions from the main HRIS system.

Other Duties: 

• Perform other special projects as assigned to support the ongoing improvement and compliance efforts within the Human Resources department.

We're seeking...

• Bachelor's degree preferred, or equivalent Benefits and HRIS work experience. 
• 3-5 years in Benefit Administration, with HRIS systems experience. UKG Pro highly preferred.
• Working knowledge of federal and state regulations related to employee benefits.
• Skilled in recordkeeping, enjoys working with data; proficient level in Excel.
• Demonstrated ability to complete work independently with careful attention to detail and exceptional accuracy.
• Strong problem-solving skills and the ability to think logically when working with data and making decisions.
• Effective oral and written communication skills coupled able to build relationships at all levels.
• Provide timely information and assistance to internal employees, striving to maintain our high-level customer service standards.
• Proven ability to prioritize tasks and meet critical deadlines during high-volume periods such as open enrollment, audits, and compliance reporting.
• Ability to maintain strict confidentiality.

For serious consideration, please submit a cover letter with your resume telling us why you're interested in the position.  

Why join the Road Scholar Team...

We offer a competitive compensation and benefits package!  

• Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
• 403(b) Retirement Plan with a company match of 5% after 1 year of employment!
• Up to 20 days of PTO annually, accrued every payroll cycle 
• Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
• A generous employee discounts on our programs
• Access to obtain a Care.com membership
• As a Road Scholar employee, you can opt-in to receive an IATA membership
• We take professional development seriously which is why we provide LinkedIn Learning access to all employees amongst other professional development opportunities
• That’s right, we’re fully remote!
• To learn more about our benefits offerings, check us out at https://www.roadscholar.org/careers/

Equal Opportunity Employer

Road Scholar supports diversity in our staff, participants, and programs. An Equal Opportunity Employer Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.

Cybersecurity

At Road Scholar, we are committed to cybersecurity and to providing a safe experience for job seekers. All official communication regarding employment opportunities will come exclusively via email from the official Road Scholar domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or instant messaging platforms. If you receive an employment offer or other correspondence from an individual at Road Scholar you have not met, or from a non-Road Scholar email domain, it may be a phishing attempt.