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Manager (Shift Manager), Substation Operations - Control Center at Facilities and Field Services

Facilities and Field Services · New York, United States Of America · Onsite

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The (Shift) Manager directs the Substation Operations and Maintenance Supervisors and is also responsible for directing the Human and Material resources of the department in a safe, environmentally sound and efficient manner in response to normal and emergency conditions associated with the operation and maintenance of all Substation Operations Equipment and Systems.

Responsibilities

Core Responsibilities
  • Direct and oversee Substation Operations and Maintenance Supervisors to ensure safe, efficient, and environmentally compliant operations.
  • Monitor substation equipment status and coordinate with System Operations to develop contingency plans and restore outage equipment.
  • Collaborate with Area Managers, Planners, and Transmission Operations to mobilize resources for planned and emergency outages.
  • Manage and update outage schedules for major equipment maintenance and construction activities.
  • Serve as the Operating Authority for the High-Pressure Dielectric Fluid System, issuing valving orders and overseeing system operations and testing.
  • Respond to emergencies, including feeder contingencies and infrastructure failures, ensuring timely notifications and incident reporting.
  • Supervise and ensure readiness of support systems such as communication, relay protection, and alarm systems.
  • Coordinate with internal departments and external utilities on dielectric system issues and transmission feeder integrity.
  • Lead emergency preparedness efforts, including annual operations drills and training for Area Management.
  • Oversee procurement and coordination of contractor services for emergency support and material needs.
  • Monitor and analyze surveillance data from dielectric systems, initiating corrective actions as needed.
  • Act as Control Center Manager when required and support the training and performance evaluation of Managers-in-Training.

Qualifications

Required Education/Experience
  • Bachelor's Degree and 5 years' or more work experience in operations, maintenance or construction of Transmission and Distribution System Equipment and a strong working knowledge of the High-Pressure Dielectric Fluid System or equivalent experience. or
  • Associate's Degree and 6 years' or more work experience in operations, maintenance or construction of Transmission and Distribution System Equipment and a strong working knowledge of the High-Pressure Dielectric Fluid System or equivalent experience. or
  • High School Diploma/GED and 7 years' or more work experience in operations, maintenance or construction of Transmission and Distribution System Equipment and a strong working knowledge of the High-Pressure Dielectric Fluid System or equivalent experience.
Preferred Education/Experience
  • Bachelor's Degree in Mechanical or Electrical Engineering is preferred. and 3 or more years' experience as a shift supervisor preferred
Relevant Work Experience
  • 5-7 years work experience in operations, maintenance or construction of Transmission and Distribution System Equipment and a strong working knowledge of the High-Pressure Dielectric Fluid System or equivalent experience. Required
  • Familiarity/knowledge of Transmission and Distribution electrical systems, i.e. - transformers, high voltage circuit breakers, control systems and basic relay protection is required. Candidates must possess a clear understanding of the High Pressure Dielectric Fluid System. Required
  • Must be competent in the use of Excel, Word and other Windows based programs and be able to write detailed reports. Required
  • Proven leadership and management skills to motivate colleagues and subordinates to effectively respond to Substation system needs. Must have excellent verbal and written communication skills. Required
  • Knowledge of Safety and Environmental procedures and practices needed to meet Company and Regulatory Requirements. Required
Licenses and Certifications
  • Driver's License Required
Physical Demands
  • Sit or stand to answer a phone for the duration of the workday
  • Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
  • Possess manual dexterity and the ability to use hands for the duration of the workday
  • Ability to read small print and symbols
  • Work rotating shifts, including nights, midnights, weekends and holidays
Additional Physical Demands
  • The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
  • Must be able and willing to travel within Company service territory, as needed.

About Company

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

 

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]


Company

Mission Statement:


Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.


Benefits:


We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:


  • Rich medical & pharmacy benefits, including vision benefits
  • Dental benefits
  • Health Savings Accounts
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401(k) with robust matching
  • Employer paid Pension Plan
  • Employee Stock Purchase Plan with a generous matching contribution
  • State of the art Employee Assistance Program
  • Paid Parental Leave
  • Generous paid time off plus paid holidays
  • Family support: emergency backup child, & elder care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
  • Commuter Benefits
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Life and Long-Term Disability Benefits


*Please be aware that some benefits may not apply to provisional or part-time job titles.

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