- Senior
- Office in Chicago
About Weee!
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.
Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.
This role is onsite 5 days a week in Hodgkins, IL
About
As a Logistics Manager, you will play a pivotal role in overseeing the efficient, safe and effective operations of a delivery site. You will be responsible for coordinating, managing, and optimizing the processes related to routing, loading, and dispatching drivers to ensure timely and accurate on time delivery to our customers. Your leadership will be crucial in maintaining high standards of operational excellence, team performance, and customer satisfaction.
Must have:
- Last-mile operations management skill - At least 10 years of experience in the logistics and last-mile delivery industry, with a deep understanding of route planning, dispatch execution, and service quality control.
- Leadership and performance management skill - 5 years of hands-on leadership experience, with the ability to set performance expectations, drive accountability, and mentor talent.
- Operational execution and problem-solving skills - Strong execution mindset with a track record of resolving complex operational challenges under time pressure.
- Experience of managing 50 or more drivers -Ensuring consistent performance, compliance, and employee engagement.
- Data driven & KPI management - Using data and performance metrics to monitor delivery efficiency, identify trends, and implement continuous improvement strategies.
- Fleet Management knowledge - knowledge of fleet operations, including vehicle scheduling, maintenance, safety compliance, and cost control.
- Communication skills - Clear and effective communicator, capable of delivering direction, feedback, and cross-functional alignment across departments.
Responsibilities:
Delivery Logistics:
- Coordinate and prioritize delivery routes to optimize efficiency and minimize delivery times.
- Collaborate with transportation partners, vendors, and suppliers to manage inbound and outbound deliveries.
- Resolve delivery-related issues, such as address discrepancies, missing items, and delivery failures.
- Ensures contractor and employee records are current for proper tracking of operations, accountability, physical and safety training.
- Performs other duties as assigned.
Safety and Compliance:
- Ensure that all safety regulations, guidelines, and protocols are followed by the delivery team.
- Implement and enforce safety training and best practices for handling deliveries, especially for delicate items.
Performance Metrics:
- Manage key operating performance indicators (such as on-time delivery, overtime, loading rates, etc.)
- Manage performance to budget and meet financial goals.
Team Development:
- Management responsibilities include but are not limited to hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
- Foster a positive work environment that promotes teamwork, collaboration, and continuous learning.
Communication:
- Lead and inspire our dynamic workforce, fostering engagement, motivation, and
collaboration while efficiently coordinating all aspects of the operations.
- Maintain effective communication channels with internal stakeholders, including the Last Mile Leadership team, Customer Service, Supply Chain, and Product teams.
- Communicate changes in delivery schedules, operational updates, and other relevant information to the delivery team and other stakeholders.
- Communicates and discusses contractual changes and issues, including those related to settlement with Delivery Service Providers.
Qualifications
- Bachelor’s degree (or equivalent experience)
- 10+ years of logistics related experience.
- 5+ years of last-mile delivery management experience.
- Minimum 1 year of fleet management experience, including vehicle maintenance and compliance.
- Regulatory and Compliance Knowledge - DOT regulations, OSHA standards, and labor compliance related to W-2 driver operations.
- Computer proficiency - Excel/Google Sheets, and tools like Power BI or Tableau for operations reporting.
- Strong verbal and written communication skills to coordinate across departments
- Successful experience of managing 50 or more drivers
- Proven ability to develop, implement, and optimize operational processes across last-mile delivery.
- Vendor & contractor management experience
- Clear driving record without major violations.
- Physical capability to lift or push up to 50 lbs as needed
Nice to have:
- Project Management Skills
- Budgeting & Cost Control Experience
- Multilingual Communication – Chinese/English/Spanish
Compensation Range
- The US base salary range for this full-time position is $85,000-$100,000
- This role may be eligible to discretionary bonus, incentives and benefits
- Our salary ranges are determined by role, level, and location
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at [email protected].
For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers
For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers
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