Human Resources Coordinator at Newcastle Hotels

Human Resources Clerk

You are friendly, organized and like to be a team player, helping to keep the property managers on track while adding value to the employee experience. You have a strong desire to learn and support everything HR and your confidential nature makes you a great go to person for the team. You can juggle tasks while keeping everything and everyone you support on time and in order, with meticulous on line and paper files as your strength. In the role of Human Resources Clerk, you will:

• Be the Organizer - maintaining all employee files, applications, and processing all Human Resources related paperwork accurately and timely manner (both virtual and paper). At a select service property, the HR clerk may be directly supporting the GM and may also be responsible for payroll and/or some accounting duties.

• Be the HR Dept. Greeter – you welcome all calls and inquiries that come into your department with a friendly and helpful manner, handling those items that you can yourself and directing staff and/or others to the right person.

• Be an Employee Resource – be a go to person when employees have questions about such things as benefits, vacation, etc. You support the HR process in keeping the team happy and motivated.

• Be the HR Culture – exemplify the New Castle culture by always conducting yourself in a confidential and professional way.

• Be a Safety & Security Agent – following your hotel’s established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed.

Job Requirements

At least one year of progressive experience in a hotel HR department or related field is required and completion or enrollment in a Human Resource designation program if preferred with college course work in a relevant field helpful. Previous hotel experience is also preferred as is the ability to work with various hotel HR related software programs. Prior payroll and/or accounting experience can be a plus. Verbal and written English language proficiency is required, with a second language helpful. You must be effective in handling multiple tasks/challenges in the workplace, finding or implementing proper solutions on a timely basis. Physical requirements include the ability to occasionally work long hours; light work, i.e. exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects; the ability to work under variable temperatures and noise levels; the ability to see details; the ability to bend, stretch, twist or reach with your body and arms; and the ability to walk or stand for extended period of time, moving safely and efficiently around the hotel property.