Case Logistics Project Manager at 4 C Medical Technologies

Description

 JOB SUMMARY

This role is responsible for coordinating the scheduling, travel, and documentation that support 4C Medical’s clinical field case operations. This role manages the clinical calendar, ensuring cases, physician training, and travel details are accurately captured, communicated and required the clinical team has all needed materials to prepare the site and execute the case. It also oversees domestic and international travel logistics, lodging, and ground transportation—while ensuring compliance with company policy. The position serves as the key liaison between field teams, management, vendors, TSA, and customs agencies to guarantee safe and efficient passage of both personnel and equipment. Success in this role requires the ability to manage multiple priorities in a fast-paced environment, adapt quickly to changing circumstances, and resolve issues such as last-minute travel disruptions. Strong organizational skills, excellent communication, and the ability to interact effectively across all levels of the company are essential.

KEY JOB RESPONSIBILITIES

• Effectively manage clinical calendar to reflect scheduled case, training prior to case, travel details, etc. 
• Provide routine communication to clinical field team to ensure they have current information. 
• Work directly with TSA and other government agencies to ensure safe passage through security checkpoints. Complete proper documentation for travelers.
• Work directly with the 4C Medical customs agencies and broker to ensure personnel and goods are admitted back to the United States with appropriate permissions.
• Travel management: schedule flights (domestic and international), hotel accommodations (field team and physicians), ground transportation as needed as permitted under the 4C Medical Travel Policy.
• Administrative point of contact between management and clinical field, as well as vendors required to support logistics and travel for the case. 
• Manage training documentation as required
• Effectively communicate through various means, answering questions, taking messages, and routing correspondence. 
• Ability to provide support outside of normal work hours when needed.
• On call for tracking and rebooking flights cancelations as needed.

Requirements

• Ability to handle multiple, often changing priorities in a fast-paced environment. 
• Exceptional planning and time management skills.
• Ability to interact effectively with employees and executives at all levels.
• Must have excellent interpersonal and communication skills.
• Proficiency in Microsoft, Word, PowerPoint and Adobe preferred.
• Ability to work independently and take directions from others. 
• Experience writing, reviewing, proofreading and editing documents in English.
• Accurate and detail oriented.
• Knowledge of TSA and Customs requirements related to the shipment and transportation of Medical Devices preferred.