Deduction Resolution Specialist at JOTS - LP

DEDUCTION RESOLUTION SPECIALIST - RETAIL TRADE - CORPORATE OFFICE (AUSTIN, MN OR WILLMAR MN)

Relocation is not eligible for this role.

RESPONSIBILITIES:

• Performs research and resolution duties associated with deductions and credit types in a team environment.  This includes identifying, researching, collecting appropriate supporting documentation and determining the appropriate resolution in an audit compliant manner.
• Uses time management skills to code deductions, submit backup and identify new trends for assigned customers.
• Works directly with external customers, field sales and others within Hormel in order to resolve open items.
• Processes and approves credit resolutions using the High Radius application.
• Collaborates with team members and other areas for the purpose of deduction prevention and process improvement.
• Handles identification, invoice preparation and collection of invalid deductions.

QUALIFICATIONS:

Required

• Demonstrated pattern of initiative.
• Strong problem solving and decision-making skills.
• Well-developed written and verbal communication skills.
• Well-developed interpersonal and organizational skills.
• Proven customer service experience.
• Proven ability to make independent decisions and work under minimal supervision.

Preferred

• Experience with Oracle Billing and Accounts Receivable, Hormel Decision Support (HDS), Pricing Warehouse and High Radius.
• Proficiency in the Windows environment including Microsoft Word and Excel.
• Post high school accounting classes or accounting related experience.

Hormel Foods Corporation is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender orientation, gender identity, national origin, disability, or veteran status.

At Hormel Foods, base pay is one part of our total compensation package and is determined within a range.  The base hiring pay range for this role is between $18.25 - $25.50 per hour, and your actual base pay within that range will depend upon a variety of factors including, but not limited to, job-related knowledge, skill set, level of experience, and geographic market location.

Other components of Hormel Foods’ total compensation package includes comprehensive medical, dental and vision coverage, discretionary annual merit increases, profit sharing, 401(k) with employer match, stock purchase plan, paid vacation, FREE two-year community/technical college tuition for children of employees, and more.

For immediate consideration, apply online at: www.hormelfoods.com/careers

At Hormel we invite difference and diversity in all aspects.  We offer a space of support, understanding, and community.  We are committed to the journey!  Learn more about our progress here: https://www.hormelfoods.com/about/diversity-and-inclusion/