Director of Operations - OurCommunity Ferris at OurCalling

Position Summary
The Director of Operations oversees security, food services, facilities, vehicles, equipment, signage, and physical resources at OurCommunity Ferris.  Ensures all workspaces, homes, common buildings and vehicles are clean, safe, functional, and well-maintained. Ensures that all services are provided on time and with excellence.  The Director of Operations is responsible for identifying reputable vendors, obtaining bids for services, and making recommendations for the best course of action, incorporating volunteers whenever possible.  Given the nature of the role and responsibilities, work hours may at times fluctuate outside of normal business hours.

Job Responsibilities

• Security:
• • Supervise Security Manager, collaboratively ensuring security coverage of the premises and training and equipping all security personnel and contractors to create a caring, safe environment for all. 
  • Participate with Security Manager to recruit Security Officers
• Food:
• • Ensure food is provided and/or available daily for Residents who formerly experienced homelessness
  • Set up and oversee operation of an on-site Food Bank and a small on-site Store
• Property, Facilities and Equipment:
• • Ensure grounds, homes, facilities, signage, vehicles, and equipment are well cared for and properly maintained.  Approve vendors/service providers and maintain relationships to meet standards of excellence
  • Coordinate with the Director of Programs and other staff to ensure facilities, supplies, and equipment are available when needed
  • Identify and serve as primary contact for all maintenance, repair, cleaning, and janitorial vendors and suppliers until a Facilities Manager is hired
  • Ensure that all fire and safety equipment is properly inspected and maintained. 
  • Ensure code compliance in all aspects of Mechanical, Electrical, and Plumbing systems (MEP), Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC-R), Fire Safety, building, and grounds.
  • Maintain logs and records of maintenance & repairs on vehicles and equipment 
  • Ensure proper storage, documentation, and distribution of donated Resources for OurCommunity and/or its residents

Qualifications

• A close and growing relationship as a disciple of Jesus Christ, living out Ephesians 4:1-6
• Legal right to work in the USA
• A Bachelor’s degree and 5 years’ relevant experience OR high school diploma with 10 years’ relevant experience

Skills and Abilities

• Demonstrated servant leadership; willingness to what is needed to serve highly vulnerable and traumatized individuals
• Demonstrated experience supervising and evaluating performance of at least 3 direct reports
• Demonstrated experience managing relationships with vendors, inspectors, etc.
• Flexible and comfortable working in a busy and fluid startup environment
• Able to keep sight of the overarching long-term plans for OCF while working in the day-to-day functions of operating OCF
• Highly attentive to detail, striving for excellence to ensure all premises are kept safe, clean, and functional
• Self-starter, dependable, responsible, team player, strong sense of ownership
• Demonstrated maturity in decisions and judgment; comfortable consulting with leadership and peers to find the best solutions
• Strong communication skills, including the ability to read, write, and speak clearly.  
• Skilled in general building maintenance with knowledge of and ability to use tools and do light repairs
• Thorough understanding of best practices in maintenance of vehicles, tools, and equipment
• Understanding of security principles, conflict resolution, and food services
• Problem solving skills with a positive attitude
• Project Management experience required
• Able to work with and learn a variety of technology, including software applications, and management tools.
• Able to lift up to 50 pounds, and walk long distances around the campus

Preferred, but not required

• 5 years’ experience overseeing facility maintenance, operations, and vendors
• Land Management experience
• Experience with Notion
• Fluency in conversational Spanish

Our Benefits: We offer an excellent Total Rewards benefit package that includes over 3 weeks’ Paid Time Off plus Holidays to start, as well as Health Reimbursement Benefit of up to $800 per month, Parental Leave, Life Insurance, Retirement Plan with matching, and more.