Learning and Development - Program Supervisor at The Cincinnati Insurance Companies
The Cincinnati Insurance Companies · Fairfield, United States Of America · Hybrid
- Professional
- Office in Fairfield
%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EMake a difference with a career in insurance%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAt The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that%26nbsp;Actions Speak Louder in Person®.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EIf you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EBuild your future with us%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EOur Learning and Development department is currently seeking a program supervisor. This position is based at our Headquarters in Fairfield, OH.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAs a part of the Learning and Development department operation’s team, you’ll be responsible for ensuring the experience and execution of our learning and training events are thought out and delivered at the highest level. In partnership with the facilitators and trainers of each event, coordinate resources, manage details, and anticipate needs to align with the expected outcome.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EThis is not a facilitation or teaching role.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:Aptos;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;%22%3EHybrid work options are available in select departments at our Headquarters located in Fairfield, Ohio. Eligibility may vary based on your role, responsibilities, and departmental policies.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EThe pay range for this position is %2458,000 - %2470,000 annually. Pay is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EBe ready to%3C/strong%3E:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Eindependently drive the end-to-end learner experiences in coordination with contributing stakeholders%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Econsult on the creation and enhancement of a training or learning event experience by acting as a subject matter expert of a learner%27s full experience and advocate as needed%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Esupport different business units in thoughtful planning and execution of events and trainings%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Emanage learner and stakeholder%26nbsp;audience expectations%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Epromote and create marketing materials for assigned learning programs%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Ecoordinate with L%26amp;D support to gain continuing education (CE) registration and credits for assigned programs%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Ework with the learning systems administrator on necessary LMS administration for programs%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Emaintain positive relations with program owners to gather accurate details for programs%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Ecoordinate with vendors for the scheduling and delivery of training events%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Emanage associates’ and agents learning experiences to the highest standard%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Eown the expense management of the programs you oversee or support%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Emanage program queries from agents and associates%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Epartner with other on the operations team and cross-departmental teams on new initiatives%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Etravel up to 30% of the time to select CE schools for proctoring credits%3C/span%3E%3C/li%3E%3C/ul%3E
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Be equipped with:
- critical thinking and decision-making skills
- prioritization and time management skills
- strong attention to detail
- the ability to plan minute details of programs and create structure through the planning process
- the ability to respond quickly and appropriately to changing circumstances, ambiguity and complexity
- the ability to create, enhance or refresh processes to be leaner and more efficient
- relationship building skills
- proactive and clear communication skills
- the ability to think on your feet and demonstrate flexibility while working with others
- customer service skills with a learner-centric approach
Bring education and experience from:
- a bachelor's degree
- program or project management experience (preferred)
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices, and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
