Accounts Payable Specialist I at Broad Institute

Reporting to the Sr. Manager, Accounts Payable (AP) of the Broad Institute (Broad), this position will be responsible for the timely and controlled processing and review of both PO and non-PO invoices, as part of Broad’s fully centralized Source-to-Pay (S2P) organization, which currently manages more than $500M in spend across tens of thousands of invoices, annually.CHARACTERISTIC DUTIESThis role will work within a team of AP Specialists responsible for all vendor invoice processing, including:Automated invoice intake channel (business-to-business (B2B) integration): quality control/review of multi-system workflow, involving SAP Business Network (Ariba) Network and SAP ERPPartially automated invoice intake channel (optical character recognition (OCR)/artificial intelligence (AI) tool): data/mapping/validation for email intake and subsequent multi-system workflow, involving SAP Open Text and SAP ERPData entry and manual processing as requiredEnsure necessary workflow approvals, for purchase order (PO) and non-PO related invoices, based on institutional financial controls protocolsWork closely with other S2P teams, including Contracts Management, Procurement, Receiving, and Business Partners, to troubleshoot, escalate and resolve exceptions when invoices are out of tolerance or otherwise misaligned with predecessor documentsMaintain an understanding of Broad’s technology platforms (SAP ERP, Business Network, OpenText/Vendor Invoice Management (VIM), Fiori, Jaggaer) to support S2P automationEnsure process integrity, and work individually and as part of the team to meet or exceed pertinent SLAs related to case management and invoice processingProcess vendor invoice rejections with detailed explanations and directions for resubmission when invoices are received with missing informationRespond to inbound AP inquiries, from internal and external stakeholders, via Broad’s chosen case management system (ServiceNow), on a timely basis, within the requisite SLA, and generally demonstrate a focus on customer serviceProvide year-end audit support, including, but not limited to, requests for support of payments and vendor records   Systems & ReportingAP processor for the institute’s B2B system supporting commerce automation (SAP Business Network) and digital repository/OCR system (SAP Open Text)Daily resolution of open inquiries and other cases via ServiceNow case management systemVendor Relationships Review vendor account statements to be certain that payments are accurately applied based on payment advice and to otherwise ensure that vendor accounts remain currentServe as an intermediary between vendor account receivable contacts and relevant institutional stakeholders to address questions and expediently resolve related mattersQUALIFICATIONS Bachelor's Degree preferred, degree in business or accounting areas further preferredExperience Minimum 2+ years related experience in a professional Accounts Payable operationExperience with PO-based invoicingKnowledge of research administration preferred, experience in non-profit research further preferredFamiliarity with pertinent technologies a plus: SAP ERP, Business Network and Open Text, Jaggaer, ServiceNowExcellent organizational and interpersonal skills, ability to manage deadlinesWorks well in a fast-paced environment and with all levels of institute staffExtremely customer-focusedThe Broad Institute will not offer visa sponsorship for this opportunity. Apply Now