- Senior
- Office in London
What success looks like:
- We’ve embedded AI‐enabled tools into multiple core functions and have seen meaningful reductions in manual work, errors, and time-to-task.
- Our teams feel confident using AI-enabled tools, and adoption is high.
- InfoSec & compliance are fully satisfied for all deployed tools.
- The solutions you deliver are scalable and maintainable, balancing speed with quality and governance.
- Clear metrics are tracked & reported: e.g. hours saved/week, cost avoided, adoption rates, error reduction.
Key Responsibilities 🗝️
- Diagnosing workflows across Ops, Legal, People, GTM, Finance to identify high-impact opportunities for AI/automation.
- Designing, testing, and deploying AI-powered tools (agents, copilots, workflow automations) that improve efficiency and quality.
- Taking ownership of InfoSec and compliance requirements for any AI tools or agents adopted.
- Collaborating with the Tech team to integrate, extend, or build bespoke AI/automation where off-the-shelf solutions don’t cut it.
- Leading the uptake across teams: training, documentation, evangelism, and helping people become fluent with AI tooling.
- Defining, tracking, and reporting on KPIs related to adoption, time saved, error reduction, and business impact.
Skills, Knowledge and Expertise 🚀
- ~4+ years in roles centred on AI, automation, operations, or strategy — especially where you identified problems, built solutions, and delivered measurable outcomes.
- Direct experience implementing LLM-based solutions or AI/automation tools across multiple business functions.
- Strong familiarity with tools like Notion AI, Zapier, Copilot, HR/Legal AI platforms, automations (or equivalents).
- Strong analytical and metrics mindset: able to define what success looks like and measure it.
- Excellent communication and stakeholder management: you’ll often be working with non-technical stakeholders in Legal, Finance, People, etc.
- Proven ownership, self-drive, ability to work independently and get things done.
Desirable Skills
- Programming or prototyping ability (Python, R, scripting) to help with proof-of-concepts.
- Experience in prompt engineering or fine-tuning LLMs.
- Experience with BI or analytics tools (SQL, dashboards) to build visibility into workflows.
- Prior experience at a high-growth startup or scaleup with rapid adoption of new tools/processes.
What we offer 🍉
- 24 days holiday + Bank Holidays + your birthday off 🎉
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company retreat abroad ✈️
- 30 days to Work from anywhere 🌍
- Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
- Statutory pension with NEST (3% employer, 5% employee)
- Zinc shares, issued through the EMI Scheme
- Unlimited access to MoreHappi coaching
- Company socials, quarterly team socials Free Monday lunches
- Nursery workplace benefit scheme (Yellownest)
- Option to lease an electric car through Electric Car Scheme
- Celebrated Zinc anniversaries 🥳