Software Developer 2 at Dewey's Pizza

Description

Role Description

The Software Developer-2 (SD-2) focuses on Dewey’s technology and its interaction with all store operations and above-store functions. The SD-2 has a high level of empathy and understanding of our operations, culture, and brand. The SD-2 supports and maintains technology to ensure smooth operation for our end-users and customers. Additionally, the SD-2 collaborates with teams to continue developing Dewey’s technology systems to the next level.

Role & Responsibilities:

As the Software Developer-2, my first responsibility is always to support the following areas:

• Our Vision, Strategy, Purpose, Values, and Culture
• Our store operators and non-store employees
• Drive change that positively impacts our users and customers

As the Software Developer-2, I: 

• Respond and resolve Dewey’s Technology issues reported via our centralized issue tracking system.
• Work collaboratively with teams, internal and external to Dewey’s Technology department.
• Continually report on the status of assigned projects, to meet the timeline with the highest quality.
• Meet on a regular cadence with other departments to gather requirements and provide updates.
• Meet regularly with the IT department to gather requirements and provide updates
• Continually develop and improve my technical acumen.
• Propose changes to technology/offering that outline the business case for change.
• Travel, when necessary, to locations that support and enhance understanding of technology and its impact on stores.
• Available outside of normal business hours to support stores when necessary.
• Work on projects assigned or approved by the Director of IT.
• Have fun!

As the Software Developer-2, I will support, maintain, and develop the following:

• Store Level Dewey’s Technology
  • Point of Sale Hardware and Software
    • including printers, screens, and kitchen management systems
    • API interactions with POS and automations
  • Online Ordering Platform
    • API interactions and automations
  • 3rd Party Delivery Providers
    • API interactions and automations
  • VoIP
    • API interactions and automations
  • Network and Security Infrastructure
    • API interactions with POS and automations
    • Monitoring and design management
• Provide Systems Support, Development, and Automation for:
  • Restaurant 365
  • Network and Voice
  • Google Workplace
  • Microsoft Azure
  • Microsoft 365
  • Vonage
  • Ubiquity
  • Paylocity
  • Other systems defined by the Director of IT

Requirements

 Qualifications: 

Ideal Candidate Experience:

• Have a Bachelor’s Degree in Computer Science or 3-5 years of experience in developing and maintaining platforms.
• 3-5 years of experience with coding, software, and web development.
• 3-5 years of experience with API communications and establishing connections.
• 3-5 years of experience working with SQL and other data query languages.
• 3-5 years of experience working in a team environment, developing and supporting technology.
• 3-5 years of experience working with Microsoft Fabric.
• 3-5 years of experience working with Microsoft Azure.

Ideal Candidate Qualifications:

• High-level proficiency in back-end software development in one or more languages or tools.
• High-level proficiency in front-end software development in one or more frameworks.
• High-level understanding of database types and concepts. 
• Passion for embracing technological solutions to increase the efficiency of our day-to-day operations.
• High-level knowledge of cloud native development and deployment using one or more major cloud platforms. 
• Demonstrated ability to build and deliver high-quality software.
• Demonstrated ability to debug production code and diagnose problems in real time.
• Demonstrated ability to mentor others through code review, pair programming, teaching, or other methods on code quality, architecture, system design, code patterns, or other relevant topics. 
• Consistent role model of Dewey’s Culture.
• Embrace diverse ideas and am open-minded to constructive feedback.
• Versatile, flexible, and willing to work within constantly changing priorities. 
• Next-level organizational skills.
• Excellent verbal and written communication, facilitation, and presentation skills.
• Work well individually and hold myself accountable.
• Familiar with the restaurant industry trends, consumer insights, and local competitors 
• Efficient and complete projects on time.
• Strong research and analytical skills, combined with sound judgment, enable me to make timely and informed decisions.
• Schedule flexibility to participate in activations with varied hours and varied days of the week.