About the role

•  We are looking for an energetic, experienced Trainer to join our team. In this role, you will lead engaging training sessions for our customers—both onsite and virtually—with a focus on maximizing adoption and delivering business value through the Voze platform. You’ll play a key role in shaping the customer experience by ensuring users feel confident and empowered using our solutions.

What you'll do

• Deliver effective onsite and virtual training sessions for customers, including large-group training.
• Develop and refine training materials, presentations, and documentation tailored to customer needs.
• Partner with Customer Success and Implementation teams to ensure seamless onboarding and adoption.
• Collect feedback from training sessions and recommend enhancements to improve user outcomes.
• Stay current on new features and functionality to continuously improve training delivery.
• Travel to customer sites as required (~50%).

Qualifications

• 3+ years of training experience in SaaS or technology companies (preferred).
• Proven experience leading onsite training for large groups.
• Excellent presentation and communication skills, with the ability to simplify complex concepts.
• Strong organizational skills and the ability to adapt training for different audiences.
• Willingness and ability to travel up to 50%.
• Bachelor’s degree in business, communications, education, or related field (preferred).

Why Join Voze?

• Be part of a fast-growing SaaS company dedicated to customer success.
• Work with innovative technology that’s changing the way businesses sell and serve their customers.
• Collaborative, supportive team environment where your voice makes an impact.
• Competitive compensation and benefits.