- Junior
- Office in Forest Row
We are committed to providing top-quality outdoor learning experiences to our visitors and all staff play an active part in achieving that aim.
We are looking for someone who will be able to deliver these high-quality sessions to the wide variety of groups that visit our centre each year. In addition to this, the role involves some other duties required to operate the centre.
We are looking for someone who will be able to deliver these high-quality sessions to the wide variety of groups that visit our centre each year. In addition to this, the role involves some other duties required to operate the centre.
What you will be doing
Instructional work with clients
- Deliver activity sessions where trained and competent.
- To operate all activities according to Centre Operating Procedures and appropriate National Governing Body qualifications.
- To be a good role model.
- Committed to the delivery of key session outcomes.
- Once trained - maintain activity equipment in good order, complying with Centre policy and best practice within the industry.
Duty Instructor Role
- Supervise residential groups in mealtime cleaning duties.
- Run the tuck shop as required.
- Maintain an overnight on-site presence (special accommodation provided) for customer service and in case of an emergency.
- Some cleaning duties.
What you bring to the role
Essential Experience, Knowledge & Skills
- Previous experience and continued motivation for working with young people.
- An understanding of the importance of quality customer service and experience.
- An understanding of the value of outdoor education.
- Previous experience of working in outdoor centres.
- Experience of working with a range of different young people with different backgrounds and needs.
Essential Personal Attributes
- Collaborative team player, strong communicator, and a willingness to work effectively with others.
- Able to work independently, demonstrating proactivity and initiative.
- Good work ethic with a practical and dynamic approach to work.
- A composed demeanour, able to keep calm under pressure and solve problems when they arise, efficiently and effectively.
- Absolute commitment to the principles of equality, diversity and inclusion.
- Awareness of the issues of living and working together, or previous experience of sharing living spaces with others.
- Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.
- Follow our organisation's anti-racism principles and practices.
- Demonstrate living our values of Being Ambitious, Being Collaborative, Being Inclusive, Being Accountable.
Essential Qualifications
- First Aid Qualification
- Can show working towards one of the qualifications stated below:
- Archery GB Instructor
- Paddlesport Qualification (e.g. Paddlesport instructor or higher)
- Climbing Qualification (e.g. Climbing Wall Instructor or higher)
- Walking Qualification (e.g. Lowland Leader or higher)
- Bushcraft Qualification (Level 3 Award or Certificate)
- Minibus license
We may consider candidates with significant relevant experience, even if they lack certain qualifications.
Job Benefits
- Generous holiday allowance - 39 days per annum (31 days A/L plus 8 bank holidays).
- Entry level salary is based on Real Living Wage, set by the living wage foundation.
- We will continue to support you in working towards industry qualifications and your ongoing professional development.
- Catered meals provided while working when the kitchen is serving young people in residence.
- Access to a Healthcare Cash Plan and Employee Assistance Programme.
- Generous maternity / paternity / adoptive / shared parental leave.
- Accommodation is available onsite at a charge, variable in line with the Government's set NMW accommodation offset rate. Rooms are single occupancy with shared living spaces.
