Global Mobility Administrator at Freshfields

Overview of the Function

Global Mobility at Freshfields promote and manage the firm’s mobility programme ensuring the smooth movement of colleagues across different countries to meet  business and client needs as well as to  develop our talent and fill skills gaps.  Our keys areas of focus are around the  colleague experience, compliance and operational efficiency.  The GM function is going through a positive transformation to ensure we put employees at the heart of our programme, we are operationally efficient and contain costs. 

Role summary/purpose of job

This is a new role to support the Firm’s growing needs.

As a Global Mobility Administrator, you will play a crucial role in supporting the international relocation and assignment processes for our colleagues. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various stakeholders. The purpose of this role is to support the GM Managers with the end to end planning, implementation and support for secondments and international transfers.  The Global Mobility Administrator supports the GMM in respect of the management and coordination of the full international secondment lifecycle. The role will also support international remote working requests and the relocation aspects of our colleagues who are permanently transferring or are foreign local hires.

The role requires a high degree of collaboration with internal and external stakeholders and the ability to multitasks with a variety of different administrative activities. The GMMs are based in London, Frankfurt and Raleigh(USA).

Key responsibilities and deliverables

• Coordinate International Secondments: Support the GM Manager with the preparation of secondment agreements, initiation of vendors for immigration, tax and medical insurance, setting up files, liaising with payroll teals, facilitating on and off boarding and manage workday updates.
• Vendor Management: Liaise with external vendors such as relocation companies, immigration consultants, and tax advisors.  Manage the invoicing process, ensuring vendors are billing us correctly and invoices are paid in a agreement with the SLAs.
• Data Management: Updating international secondment data, such as cost of living allowances, disturbance allowances, housing data, etc.  Maintain accurate records of all international assignments and ensure data integrity in the global mobility system.
• Reporting: Prepare regular reports on global mobility activities.
• Manage ad-hoc projects within the Global Mobility team, working with other HR or cross-functional team members as appropriate
• Deal with international remote working queries in line with the firms policy and process.

Key requirements (Communication/skills/experience)

Essential:

• Previous experience as an administrator for busy team managing a variety of tasks.
• Strong organizational and communication skills (fluent in English).
• Strong desire to deliver a value add service to stakeholders
• Attention to detail.
• Ability to manage multiple tasks simultaneously.
• Advanced IT skills, including PowerPoint, Visio, and Excel.
• Able to work with changing processes.

Desirable:

• Preference for experience gained in a professional services/partnership or in-house global mobility, expatriate tax or immigration role.
• Previous experience of HRIS and global mobility software is a plus
• Fluent in German