Front-of-House Retail Sales Lead / Sales Manager at The Spice & Tea Exchange

🌟 Full-Time Sales Manager & Team Coach

🚀 Ready to lead from the front, inspire a team, and create unforgettable customer moments? Join The Spice & Tea Exchange as our Full-Time Sales Manager & Team Coach — the spark that ignites performance and builds a culture of WOW service.

We’re looking for a people-builder with contagious energy, unbridled ambition, and a passion for sales leadership. Your mission: coach, motivate, and elevate a team that consistently delivers extraordinary results and customer experiences.

🎯 What You’ll Do

Lead & Inspire the Team 💪

• Coach and motivate associates in the moment to build sales skills and confidence.
• Set clear expectations, celebrate wins, and hold the team accountable to results.
• Foster a culture of continuous improvement, positivity, and fun.

Drive Sales & Customer WOW 🌟

• Model consultative selling and upselling while delivering white-glove service.
• Use promotions, storytelling, and creative ideas to boost sales and build the ticket.
• Partner with Store Manager on events, community outreach, and marketing initiatives.

Own the Floor Experience 🛍️

• Lead from the floor during peak times (Mon, Thurs, Fri, Sat & Sun) — front and center when it matters most.
• Keep the sales floor dynamic, engaging, and ready for customers.
• Ensure merchandising, restock, and product knowledge flow seamlessly.

🙌 What We’re Looking For

• A proven sales leader with measurable results (bring your numbers & stories 📈).
• A natural communicator and motivator who adapts to bring out the best in others.
• Someone who thrives in a fast-paced, people-first retail environment.
• Creative, energetic, and resourceful — always spotting ways to improve sales, service, or floor impact.
• Flexibility to lead during retail’s “game-time” hours: evenings, weekends, and holidays.

🌈 Why Join Our Team?

• Vibrant Work Environment: Enthusiasm is contagious here — no two days are alike!
• Innovative Product Playground: Explore teas, spices, and blends while unleashing your creativity.
• Growth & Leadership Development: Hands-on experience that builds your future.
• Recognition & Rewards: Performance incentives, perks, and employee discounts.
• Flavorful Perks: A monthly supply of free spices & teas — yes, free. 🌶️🍵

About Us

At The Spice & Tea Exchange, we’re a specialty retail shop and culinary wonderland in historic Annapolis. We sell teas, spices, herbs, salts, blends, and accessories — and we pride ourselves on WOW customer experiences. It’s a fast-paced environment where multitaskers shine, and every day brings a new opportunity to grow.

Here is a link to our Company Culture Card: https://docs.google.com/document/d/1MW37BrR725YrieRnAI-E8cTCxOxPb52zBQWUOE_uGzM/edit?usp=sharing

✨ If you’re ready to lead with passion, coach with energy, and elevate every customer encounter — this is your platform for success. Apply now and join us in creating a retail experience that goes beyond the ordinary!