Project Manager at Wmeimg

The Role

The IT Project Manager will be responsible for leading and delivering key IT projects across the organization, with a focus on IT infrastructure, end-user computing (EUC), cloud migrations, and supporting global events initiatives. Key technologies and methodologies include PRINCE2, M365, Azure Cloud Services, Adobe Design Software, Veeam Backup Services, DNS Services, Cloudflare, Ninja One, Kandji, as well as related security services such as CrowdStrike and Tenable IO. The role involves managing IT project lifecycles from initiation to closure, coordinating cross-functional IT teams, and ensuring alignment with business objectives. The role will also involve IT-related mergers and acquisitions (M&A) work, such as system integrations for new acquisitions within the Events business.

Within the IT Team, the IT Project Manager will be responsible for planning, executing, and closing IT projects while maintaining a centre of excellence around IT project management practices. This role requires extensive knowledge of IT project management methodologies (e.g., PRINCE2), exceptional organizational skills, and the ability to work effectively in a fast-paced, dynamic environment.

Key Responsibilities and Accountabilities

• Collaborates with key IT stakeholders to define project scopes, objectives, and deliverables for IT infrastructure, EUC, and cloud initiatives aligned with business goals.
• Develops and maintains detailed IT project plans, timelines, budgets, and resource allocations using PRINCE2 principles.
• Manages IT project risks, issues, and changes through proactive identification, assessment, and mitigation strategies, including for high-availability event systems.
• Coordinates cross-functional IT teams, including developers, engineers, vendors, and security specialists, to ensure timely project execution.
• Monitors IT project progress, performance metrics, and quality assurance to deliver projects on time and within budget, such as system upgrades or event tech deployments.
• Ensures adherence to regulatory, compliance, and governance requirements for all IT projects across global operations.
• Establishes IT project governance through stage gates, reporting, stakeholder communications, and knowledge transfer.
• Implements and manages IT project management tools (e.g., ITSM or PM software like Microsoft Project or Jira) for tracking tasks, resources, and milestones.
• Supports alignment of AI-enhanced IT strategies with organizational goals, where applicable, such as AI-driven monitoring tools.
• Assists in the design and implementation of Secure Access Service Edge (SASE) network projects and autonomous IT operations using modern technologies.
• Assists with cybersecurity projects, including threat detection and operational technology (OT) security, in hybrid and multi-cloud environments.
• Research and development of new IT products and services relevant to areas of responsibility.
• Establishes and maintains IT project policies, procedures, diagrams, and artifacts for operational efficiency and knowledge sharing.
• Planning, procurement, designing, developing, and commissioning IT systems for project monitoring and incident management.
• Business case development and evaluation in support of proposed IT initiatives.

Unusual Challenges or Circumstances

• May require work outside normal office hours, including weekends, holidays, and travel, subject to manager's discretion and discussed as needed.

Key Results Areas

• Responsible for successful delivery of IT projects (on time, within budget, and to scope, including infrastructure and EUC).
• Consult senior management for the design and implementation of new IT networks and initiatives.
• Foster strong work ethic, operational disciplines, and develop advanced competencies to deliver high levels of IT availability for events and operations.
• Provide strategic planning in terms of IT best practices, cost management, potential products/services, and application of emerging technologies.

Person Specification

Knowledge and Experience

• Demonstrable experience in managing IT projects in a 24/7 or global environment.
• Leadership, supervisory, or team lead experience desired.
• Knowledge and application of IT networks and projects within an events or experiential company.

• Knowledge of EUC, M365, cloud, and identity services in a project context.

Skills and Abilities

• Proficiency in IT project planning, scheduling, and resource management, including risk assessment and mitigation for infrastructure projects.
• Expertise in stakeholder management within IT, handling communications, expectations, and conflict resolution.
• Management of IT project budgets, timelines, and scope to ensure successful delivery of tech implementations.
• Support for IT team coordination, including task assignment, progress tracking, and performance reviews in dynamic event settings.
• Administration of IT project management platforms for task tracking, reporting, and collaboration.
• Skills in monitoring and reporting IT project performance, KPIs, and dashboards.
• Broad knowledge of IT operations and projects, including networks, backups, security, and compliance for high-availability environments.
• Leadership in managing and mentoring IT project teams to deliver outcomes effectively.
• Strong problem-solving and analytical abilities for quick IT issue resolution under pressure.
• Experience in overseeing IT projects, upgrades, and event-specific tech setups using standard methodologies.
• Coordination with IT vendors and stakeholders for contracts, services, and non-technical communications.
• Effective communication to convey IT project updates to users, executives, and teams through documentation and training.
• Adaptability to fast-paced, unpredictable work with on-call duties and peak event demands.
• Management of IT project budgets, resource planning, and cost optimization in operational contexts.
• Commitment to ongoing improvements, audits, and adopting new practices for reliable IT project delivery.

• Experience in all related activities for Mergers and Acquisitions (M&A) IT integrations.

Qualifications and Training

• PRINCE2 Practitioner qualified (required).
• Demonstrable experience in an IT project management environment, with a focus on delivery and governance.
• Proven leadership of highly motivated, dynamic IT teams.
• Design and implementation experience for change, incident, and problem management processes (preferably integrated with PRINCE2 or ITIL).

Aptitudes/Personal Profile

Enthusiasm and Drive

• Strong drive for success and relentless pursuit of achieving results.
• Is action oriented and pursues everything with energy and drive. Passionate about success and winning.
• Dedicated, committed, enthusiastic, positive, and motivated. Has courage and persistence in convictions no matter how difficult the task is.

Adaptability

• Is open, flexible, and adaptable to changes in work demands, people, and situations.
• Ability to view overall business priorities and redefine own and team’s priorities in line with expectations and objectives.
• Ability to plan and communicate the steps needed to deliver a defined outcome.
• Ability to ensure the most urgent and important needs of the business are achieved.

Communication

• Persuasive and influential. Understands the attitudes, interests, needs, and perspectives of others and can convince others and gain agreement.
• Listens intently and ensures other party feels they have been heard and understood.
• Maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things.