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Manager, Communications at Facilities and Field Services

Facilities and Field Services · Pearl River, United States Of America · Hybrid

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This candidate will support Orange & Rockland's communications team in enabling progress across the company's core business by shaping public perception, fostering understanding of company activities, and ensuring alignment with corporate messaging and objectives. The Manager, Communications, creates opportunities to enhance the company's reputation and credibility, which in turn attracts new business opportunities. The ideal candidate will demonstrate an ability to proactively seek positive media placements through news outlets, effectively manage crisis communications and generate content for the company's social media channels. Key functions are to initiate positive publicity about the company, prepare news releases, public statements, talking points, proactive stories across social media channels, internal stories and other materials; along with monitoring print, broadcast, social and all forms of digital media, and maintain open communications between the company and the media, customers and other external stakeholders. Support the communications team by educating the public about the value of Orange & Rockland's nation leading reliability, the impact of our clean energy initiatives, and our efforts to make energy costs more affordable through energy efficiency programs and advocacy for expanded support for low-income customers. The position also requires the individual to be available for response to emergencies and media inquiries. This involves taking overnight media calls on a rotating basis with other colleagues after regular work hours. This is a hybrid position, with three days in the office in Pearl River, NY.

Responsibilities

Core Responsibilities
  • Write news releases, talking points and other materials under tight deadlines, assist company spokesperson and company leadership on major issues and events, and initiate positive publicity about the company and its employees through media outlets and social channels.
  • Distinguish the needs of storytelling across various media such as social media, video, podcasts and print, and have a proven track record of proactive, positive media placements and experience associated with crisis communications.
  • Maintain open communications between the company and the news media, customers and other external stakeholders, initiating contact with or responding to print, television, radio and social media.
  • Educate the public about the value of Orange & Rocklands nation leading reliability, the impact of our clean energy initiatives, and our efforts to make energy costs more affordable through energy efficiency programs and advocacy for expanded support for low-income customers.
  • Participate in the evening and weekend coverage of the Media Relations duty phone on a rotating basis with other office colleagues, particularly during storm-related events.
  • Maintain thorough familiarity with and promote all major company programs; work with other departments and organizations to develop and implement media relations activities to support their goals and objectives.
  • Ensure implementation of company safety, health and environmental programs. Ensure that safe practices are followed, and the environment is fully protected in accordance with company policy and government regulations.
  • Perform other related administrative tasks and assignments as required.

Qualifications

Required Education/Experience
  • Bachelor's Degree in Journalism, English or Communications and 7 years experience in a cross functional environment, public affairs agency, news organization or media relations office of a large corporation or government agency.
Relevant Work Experience
  • Minimum 7 years experience working in a cross functional environment, public affairs agency, news organization or media relations office of a large corporation or government agency, required.
  • Knowledge of how the news media works and understanding their needs and demands for information, as well as being able to prioritize information and to anticipate reporters inquiries are musts, required.
  • Ability to interact with news media and various levels of management, required.
  • Ability to prepare news releases, talking points and/or other written material under tight deadlines, required.
  • Available for response to emergencies and media inquiries. This involves taking overnight media calls on a rotating basis with other colleagues after regular work hours, required.
  • Ability to distinguish the needs of digital storytelling across various media such as social media, video, and have a proven track record of proactive, positive media placements and experience associated with crisis communications, required.
  • Must be highly motivated, enthusiastic, detail-oriented and have the ability to perform under emergency or high-pressure conditions, required.
  • Demonstrated ability to understand and explain complex technical and policy matters, required.
  • Participates in the Company's emergency management processes and storm plans by responding to media inquiries and monitoring social media channels, required.
  • Experience developing and executing social media campaigns and strategy, preferred.
Skills and Abilities
  • Strong written and verbal communication skills
  • Develops and delivers effective presentations
  • Effective interpersonal skills
Licenses and Certifications
  • Driver's License Required
Physical Demands
  • Work rotating shifts, including nights, midnights, weekends and holidays
Additional Physical Demands
  • The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
  • Must be able and willing to travel within Company service territory, as needed.

About Company

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

 

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]


Company

Mission Statement:


Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.


Benefits:


We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:


  • Rich medical & pharmacy benefits, including vision benefits
  • Dental benefits
  • Health Savings Accounts
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401(k) with robust matching
  • Employer paid Pension Plan
  • Employee Stock Purchase Plan with a generous matching contribution
  • State of the art Employee Assistance Program
  • Paid Parental Leave
  • Generous paid time off plus paid holidays
  • Family support: emergency backup child, & elder care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
  • Commuter Benefits
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Life and Long-Term Disability Benefits


*Please be aware that some benefits may not apply to provisional or part-time job titles.

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