Sr. LX Assessor (Accessibility) at Lilly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we believe in the talent of our workforce. One of the best ways to utilize and develop that talent is to use our existing workforce to fill new and/or open positions. If you are looking for a new position within Lilly, you can view and apply to open roles posted in the internal job posting system. You must meet the minimum qualifications outlined in the job description and have/obtain work authorization in the country the position is located in order to be considered. When applying internally for a position, your current supervisor will receive notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying. 

Path/Level: 

P2
 

Organization Description

The Lilly Bengaluru Commercial Learning Services (CLS) team is a dedicated group of professionals focused on providing innovative learning solutions across Lilly's commercial organization. With a unified approach across our two locations, Bangalore and Indianapolis, we collaborate seamlessly to support global and affiliate product launches and transformation initiatives in sales and marketing, and are responsible for sustaining and advancing Lilly's Marketing and Sales capabilities. Through tailored training solutions and strategic partnerships, the CLS team creates and delivers impactful learning experiences that meet critical business needs and drive success.

Position Description

We’re looking for a Senior Learning Experience Assessor (Accessibility) with a passion for inclusive design and a strong background in eLearning development. In this role, you’ll ensure that all learning content adheres to global accessibility standards, especially WCAG 2.1/2.2—and is optimized for usability across a diverse set of learners, including those with visual, auditory, cognitive, and motor impairments. You’ll partner closely with cross-functional teams, Instructional Designers, Developers, Visual Designers, and Editorial and QA to embed accessibility into the entire content creation process. Your role will involve both proactive design consultation and reactive content remediation, ensuring accessibility is not an afterthought but a core design principle.

Core Responsibilities

Accessibility Standards & Compliance

• Ensure eLearning content complies with WCAG 2.1/2.2 AA (preferably AAA) and other relevant accessibility regulations

• Conduct accessibility evaluations and guide remediation efforts for new and existing digital learning content

• Provide input on best practices for inclusive learning design—including visual, auditory, and interaction-based considerations

Collaboration & Training

• Partner with instructional designers and multimedia specialists to embed accessibility principles early in the content development lifecycle

• Review storyboards, visuals, and final outputs to identify and mitigate accessibility gaps

• Facilitate training sessions or build resources to upskill teams on accessibility awareness and best practices

• Contribute to process improvements, tool evaluations, and innovations in digital learning delivery.

Testing, Automation & AI Integration

• Conduct manual (NVDA, JAWS, etc.) and automated accessibility testing of learning content

• Leverage AI-powered accessibility tools to scale testing and detect compliance issues faster

• Evaluate opportunities to use AI in improving accessibility workflows (e.g., alt-text generation, voice descriptions, remediation tracking)

Quality Assurance & Continuous Improvement

• Define and implement accessibility checkpoints throughout the content creation workflow

• Collaborate with QA and project leads to prepare content for compliance reviews or audits

• Stay updated with evolving standards and propose ways to improve content inclusivity and learner experience

Qualifications

• 8-10 years of experience in eLearning design or development, with a strong focus on accessibility and quality

• Deep understanding of WCAG 2.1/2.2, Section 508, and accessibility guidelines for digital learning

• Demonstrated experience applying accessibility standards to digital learning outputs across formats and modalities

• Familiarity with screen-reader-based testing, accessibility automation tools, and AI-assisted testing frameworks

• Strong collaboration and communication skills; ability to influence cross-functional teams

• Certification in accessibility (e.g., CPACC, WAS, or equivalent) is highly desirable

• Bonus: Experience contributing to accessibility frameworks or guidelines in a global learning environment

Why Join Us?

• Play a pivotal role in making learning inclusive and impactful for all

• Shape accessibility best practices across enterprise-level learning solutions

• Collaborate with global teams at the forefront of innovation in learning design, modular content, and technology

• Drive meaningful change by enabling equitable access to knowledge

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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