Sales Scheduling Manager at Smartenergy

Smart Energy is one of Australia’s fastest-growing home electrification companies, helping homeowners make the switch to cleaner, smarter solutions. We’re passionate about delivering quality service, and we’re looking for an Accounts Receivable Team Leader to join our dynamic team in Byron Bay.The Role ⚡The Sales Scheduling Manager plays a pivotal role in driving our sales success. In this fast-paced role, you’ll be the engine that keeps everything moving - ensuring sales appointments are scheduled smoothly, efficiently, and with a focus on delivering an outstanding customer experience.As the vital link between sales, operations, and customer service, you’ll make sure leads are quickly converted into appointments, setting our teams up for success.Leading the scheduling function, you’ll manage daily calendars and workloads for our field sales Specialists, while introducing smart systems and processes that streamline appointment setting and supercharge operational efficiency.

Your day-to-day will include:

Coordinating sales appointments across regions, balancing team availability and customer needs

Working closely with sales teams to maximise conversion rates

Leading and supporting a scheduling team, with a focus on coaching and performance

 Improving processes and systems to boost efficiency and reduce missed opportunities

Tracking KPIs and reporting on scheduling performance

Communicating with customers to confirm bookings and provide an excellent experience

About You

Experience in scheduling, sales coordination, or customer service

CRM know-how (Salesforce experience is a bonus!

Strong organisational and time management skills

A confident communicator with excellent attention to detail

A natural leader who enjoys coaching and driving results

A passion for renewable energy and helping shape a more sustainable future

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