- Professional
- Office in New York
ABOUT UNIT
Unit is a market leader in embedded finance. We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~100 customers, including Wix, Bill.com, Honeybook, Relay, and more.
We’re repeat founders with technical backgrounds, working hard to build a successful company that we’re proud to work at. Our product moves $40b+ annually and processes 12m+ API calls daily. We’ve raised $160m+ from top investors including Insight, Accel, and 60+ angels.
ABOUT THE ROLE
We’re hiring an Implementations Specialist to be a key player in delivering an efficient and high quality implementation experience to Unit’s customers. The role is based in New York City.
As Implementations Specialist, you will:
Work directly with Unit’s customers to manage their onboarding processes, ensuring a smooth and successful go-live.
Support existing Unit customers with updates to their programs.
Directly impact Unit’s revenue realization by executing efficient, timely, and successful projects.
Work cross-functionally with all teams at Unit to ensure successful delivery for customers.
Improve Unit’s operations in all aspects of our implementations work.
This role is highly entrepreneurial and requires curiosity, a strategic thinker, and a mentality of extreme ownership. The successful candidate will make an immediate and continuous impact on Unit’s operational excellence and our customers.
WHAT WE'RE LOOKING FOR
2+ years of experience in customer success, project management, or management consulting.
Client-facing experience, preferably in a tech company.
Detailed, organized, and clear communicator.
Demonstrated ability to develop strong relationships with internal and external stakeholders.
Team-focused and are energized by collaborative problem solving.
Enthusiastic about fintech and creating the future of financial infrastructure.
LIFE AT UNIT
Working at Unit means joining a global team on a mission to create a more equitable financial ecosystem. We’re a fast-growing team of individuals who are passionate about their work, see the big picture and always seek to empower our clients and their end-customers.
Apply Now
