IT Manager at Full House Resorts

Key Responsibilities:

• Oversee the daily operations of the IT department, ensuring high availability and reliability of all systems

• Manage the department budget, including forecasting and cost control

• Conduct routine evaluations of network and data security, implementing necessary updates or protections

• Update, maintain, and enhance software and hardware systems across the casino

• Develop, implement, and enforce IT policies, best practices, internal controls, and compliance procedures in accordance with local, state, and federal gaming laws

• Perform routine system audits and ensure data archiving and logging practices meet NGCB regulations

• Create and manage comprehensive maintenance schedules for servers, networking equipment, and end-user devices

• Collaborate closely with department heads to support business growth, system expansions, and evolving technical needs

• Provide technical assistance to Surveillance, including support for camera systems and video management software

• Manage vendor relationships, licensing, and service-level agreements for all critical systems

• Lead and develop IT staff, providing training, guidance, and performance evaluations

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field

• Minimum of 5 years’ experience in IT management within a regulated casino environment

• Hands-on experience with gaming systems such as IGT, Konami, Aristocrat, or Scientific Games

• Deep understanding of NGCB regulations and IT compliance standards

• Strong knowledge of networking, cybersecurity, server administration, and system auditing

• Experience with surveillance systems and VMS platforms is preferred

• Excellent leadership, communication, and organizational skills

Full Time Benefits Include: Medical, Dental, Vision, 401k, Vacation Time, Sick Days, Personal Days.

Salary starts at $70,000.00 annual DOE