Regional Director of Hotel Operations at Colwen Hotels

Colwen Hotels is on the move! As a dynamic and rapidly expanding hotel company, we are proud to manage an extraordinary portfolio of award-winning properties—and we’re not slowing down. With our continued growth, we are seeking an accomplished, hands-on Regional Director of Hotel Operations to join our leadership team and help drive the next chapter of our success story.  This position may be based either in the Greater Boston region or Portsmouth, NH region. 

This is an exciting opportunity for a proven hotel operations leader who thrives in fast-paced environments, loves building and coaching strong teams, and brings expertise across extended stay, select-service, lifestyle, and independent hotels. If you’re passionate about operational excellence, financial performance, and creating unforgettable guest experiences, this is your chance to make a lasting impact across multiple properties.

What You’ll Do

• Lead with vision—providing complete operational oversight across your region, ensuring outstanding financial performance, guest satisfaction, and associate development.
• Mentor and inspire General Managers and hotel leadership teams through coaching, training, and frequent property visits.
• Drive results by analyzing performance metrics (financial, STR, QA, guest feedback) and creating action plans for improvement.
• Collaborate with Sales and Revenue leaders to build property-specific strategies that maximize occupancy, ADR, and RevPAR.
• Champion service and quality standards across all departments, including food & beverage operations.
• Partner with ownership groups and stakeholders, strengthening relationships and trust through consistent performance and communication.
• Recruit, develop, and retain top talent while ensuring succession planning for future growth.
• Keep your finger on the pulse of industry trends to keep Colwen Hotels ahead of the curve.

What We’re Looking For

• 5+ years as a Regional Director of Hotel Operations or multi-property General Manager.
• Proven success with both branded (Marriott, Hilton, IHG) and independent hotels.
• Strong business acumen with the ability to analyze, strategize, and execute.
• Inspiring leadership and exceptional communication skills.
• Food & beverage operations experience.
• A hands-on, roll-up-your-sleeves style with a passion for people and results.
• Willingness to travel frequently to assigned properties located throughout the portfolio.

Why Join Colwen Hotels?

At Colwen, we believe our people are our greatest asset, and we are committed to their success. As we continue to grow, you’ll have the opportunity to grow with us—building your career in an organization that values innovation, collaboration, and excellence.

We offer:

• Comprehensive Health, Dental & Vision Insurance (with Company-Funded HRA)
• Flexible Spending Accounts & Supplemental Insurance Options
• Generous Paid Time Off Programs
• 401(k) with Employer Match (Traditional & Roth Options)
• Employee Assistance Program
• Hotel Travel Discounts + Exclusive Retail, Entertainment & Travel Perks
• Career Advancement & Leadership Development Opportunities

If you’re ready to bring your expertise, passion, and leadership to a company that’s shaping the future of hospitality, Colwen Hotels is the place for you.

Join us—and be part of our continued growth and success.

Equal Opportunity Employer

Colwen Hotels is proud to be an Equal Opportunity Employer. M/F/D/V.