Experienced Engineering Manager - Customer Growth & Experience at Plaid
Plaid · San Francisco, United States Of America · Hybrid
- Senior
- Office in San Francisco
The Customer Growth and Experience (CGX) vision is to enable every customer to discover, get value from, and continue to build with Plaid, through self-serve tools.
The Customer Growth and Experience mission is to accelerate customer velocity and create delightful experiences at the most pivotal stages of our customers’ journeys with Plaid.
We achieve this in three ways: driving revenue acquisition, accelerating customer launch/activation, and scaling.
Increasing the operating efficiency of our GTM and GTM supporting teams (NBs, AEs, AMs, Support, Implementation, TAMs, Customer Oversight, Finance, and Commercial). Enhance the developer experience (primary) and the experience of all emerging dashboard personas (secondary).
The Customer Growth and Experience (CGX) vision is to enable every customer to discover, get value from, and continue to build with Plaid, through self-serve tools. The Customer Growth and Experience mission is to accelerate customer velocity and create delightful experiences at the most pivotal stages of our customers’ journeys with Plaid. We achieve this in three ways: driving revenue acquisition, accelerating customer launch/activation, and scaling. Increasing the operating efficiency of our GTM and GTM supporting teams (NBs, AEs, AMs, Support, Implementation, TAMs, Customer Oversight, Finance, and Commercial). Enhance the developer experience (primary) and the experience of all emerging dashboard personas (secondary).
Target base salary for this role is between $264,000 and $400,000 per year. Additional compensation in the form of equity and/or commission is dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Responsibilities
Qualifications
