Hospice Volunteer at The Highlands at Wyomissing

What You’ll Do as a Volunteer:

• Offer companionship through conversation, reading, music, or
  simply your presence
• Provide emotional support and respite to caregivers and family
  members
• Assist with light household tasks, errands, or meal preparation
• Support our hospice program through administrative assistance

Why Volunteer with Us?

Hospice volunteers make a profound impact on quality of life. Whether through a kind word, a listening ear, or a helping hand, your presence brings comfort during one of life’s most tender journeys.

Summary of Responsibilities:

Hospice volunteers provide emotional, social, and household support to patients and families facing life-limiting illnesses. Volunteers play a vital role in improving the quality of life for patients by offering companionship, respite for caregivers, and assistance with non-medical tasks. Volunteer services are provided for all levels of living on the campus of The Highlands at Wyomissing® and surrounding communities. Volunteers may also provide administrative support to the hospice program.

Essential Functions/Duties:

• Provide companionship to patients through conversation, reading, music, or simply being present

• Offer respite and emotional support to caregivers and family members

• Assist with light household tasks, errands, or meal preparation

• Maintain patient confidentiality and professional boundaries

• Complete and submit visit documentation accurately and on time

• Attend required training sessions and periodic volunteer meetings

Other Duties:

• Performs other duties as assigned by management.

• Essential functions are not intended to be an exhaustive list of all position duties required and performed by the incumbent in the role. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Preferred Skills:

• Respect for patient/family belief systems, as well as their freedom to determine the type of care they wish to receive.

• Active listening skills

• Comfort with silence and emotional expression

• Non-verbal empathy

• Patient and calm demeanor under emotional stress

• Punctual and dependable

• Good judgement and discretion

• Mindfulness and ability to follow volunteer guidelines