Student Financial Aid Analyst I - TTU Online at Texas Tech University
Texas Tech University · Lubbock, United States Of America · Onsite
- Junior
- Office in Lubbock
Position Description
Travel Required
Major/Essential Functions
- Provide comprehensive counseling to online students regarding financial aid eligibility through virtual, phone, and email conversations.
- Assists in the oversight of financial aid operations for TTU Online, specifically. May assist with other office projects as needed.
- Conducts operational processing for all TTU Online students. Keeps abreast of all pertinent federal, state and institutional regulations, laws and policies.
- Review financial aid applications to determine student eligibility and authorize awards for various federal and state aid programs, including Federal Pell & FSEOG Grants, Federal Direct Subsidized Loans, Texas Grant aid, Unsubsidized Loans, Federal PLUS Loans, and Private Loans.
- Answer questions and requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility. Review campus financial aid processes to ensure the accurate and timely processing of student financial aid files and the proper processing of federal funds in accordance with Title IV regulations. Collaborate with leadership team to ensure campus compliance to regulations, and institutional policies and procedures.
- Ensure loan requirements such as transfer monitoring are processed timely for awarding and timely disbursement of funds.
- Will work with Operations team members to review SAP appeals, R2TV calculations, and changed circumstances (Professional Judgement) reviews. Inform students of approval or denial of financial aid appeals; inform students when placed on probation or suspension, or if they have been terminated from a financial aid program.
- Access federal databases (NSLDS, COD, FSAPartners) to manage and resolve issues.
Grant Funded?
Minimum Hire Rate
Pay Basis
Schedule Details
Work Location
Preferred Qualifications
- Previous Financial Aid or related experience. An equivalent combination of relevant education and experience may be considered.
- Excellent organizational skills; detail oriented; strong communication skills
- Ability to make quality decisions based on available information; ability to respond effectively in a variety of situations.
Department
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Job Type
Shift
Required Qualifications
Does this position work in a research laboratory?
Special Instructions to Applicants
Safety Information
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EEO Statement
About the University
About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.