Chief of Staff to the Chief Risk Officer at Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Chief of Staff to the Chief Risk Officer

Overview

The Mastercard Risk organization is a highly business oriented function, with a core focus on supporting the business in proactively identifying and mitigating risk aligned with Mastercard’s growth agenda. The Chief Risk Officer's (CRO) office is pivotal in driving an effective enterprise risk management system that supports Mastercard in achieving its business objectives while safeguarding our customers, partners, employees and the integrity of our brand.

Role

The Vice President, Chief of Staff (CoS), reporting directly to the CRO plays a crucial role in operationalizing and advancing the strategic goals of the CRO and the Risk Leadership Team (RLT). This CoS supports the CRO in managing risks, building a risk-aware business culture, and ensuring the organization's resilience by acting as a trusted advisor, leading key projects and facilitating communication and coordination. This position is key to ensuring the seamless execution of executive priorities and risk management initiatives. This role is located in Purchase, New York.
• Partner with the CRO and RLT to coordinate executive priorities and implement both operational and strategic risk management objectives
• Provide comprehensive leadership and support to the CRO, including preparing briefing materials, presentations, coordinating meetings, and ensuring the timely follow-up of actions across key stakeholders
• Serve as the primary liaison between the CRO and internal and external stakeholders, facilitating clear communication and collaboration
• Lead and drive key projects as required by the CRO, including external benchmarking, data & analytics support, and ad-hoc initiatives
• Plan and oversee the operational activities for the CRO, such as Town Halls, RLT meetings, off-sites, employee initiatives, events, and volunteer activities
• Represent the CRO in periodic meetings and support the CRO in fostering a risk-aware business culture
• Streamline information flow and ensure the CRO has access to timely and accurate data to make informed decisions
• Act as a "sounding board" for the CRO, identifying potential risks and issues before they escalate, which requires the CoS to be closely engaged with the business

All About You

The ideal candidate will possess:
• Proven experience in a senior risk management role, with a strong understanding of risk as a business enabler
• Excellent communication, organizational and project management skills with a focus on setting priorities, managing processes and delivering results under tight deadlines and with competing priorities
• Strategic thinker with excellent attention to detail; must be advanced with presentation drafting and storytelling skills; highly proficient with communications tools including PowerPoint
• Superior partnership capability and leadership experience; ability to influence others and add value to a vision
• Excellent analytical skills and financial acumen with the ability to interpret and articulate complex information across business units and regions
• Sound judgment with proven ability to build rapport and gain acceptance at all levels, and in all business units and regions
• Critical thinker able to translate complex ideas into clear, compelling and influential communications
• Flexible and adaptable, with strong problem-solving skills; experienced in working under tight deadlines with shifting/competing priorities
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities
• Ability to handle confidential information and materials with appropriate discretion
• Knowledge of Mastercard products and services is a plus
Join us in this pivotal role and contribute to Mastercard's risk management excellence, ensuring our continued success and resilience in a rapidly evolving business landscape.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York: $192,000 - $307,000 USD

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