Patient Admitting Specialist - Evenings/Nights (Full Time) at BOONE MEMORIAL HOSPITAL INC

Description

Boone Memorial Health is seeking a Patient Admitting Specialist to join our team. This role is essential in creating a positive first impression for patients and visitors while ensuring accurate and efficient registration for hospital services. If you have excellent communication skills, strong attention to detail, and a passion for helping others, we invite you to apply. 

What We Offer 

Competitive pay 

Full benefits package including medical, dental, and vision coverage 

Retirement plan with employer contributions 

Paid time off (PTO) and paid volunteer hours 

Employee wellness programs 

Opportunities for professional development and training 

Who We Are 

Boone Memorial Health (BMH) is a growing, rural Critical Access Health System located in Madison, West Virginia. At the core of our system is a 25-bed inpatient hospital with a 24/7 Emergency Department, designated as a Level IV Trauma Center. We are committed to delivering high-quality, compassionate care to our community, ensuring patients have access to essential services without needing to leave the region. 

BMH operates a network of outpatient clinics and specialty services throughout Boone County and beyond. As part of our team, you’ll join a mission-driven organization that values collaboration, innovation, and a deep-rooted commitment to improving the health of southern West Virginia. 

Qualifications 

Required: 

High school diploma or equivalent 

Strong interpersonal and communication skills 

Ability to handle confidential information with discretion 

Basic computer and data entry skills 

Excellent customer service skills and professional demeanor 

Preferred: 

Previous experience in healthcare registration, scheduling, or medical office administration 

Knowledge of medical terminology and insurance verification 

Key Responsibilities 

Greet patients and visitors with professionalism and courtesy 

Accurately collect and enter patient demographic, insurance, and billing information into the electronic health record (EHR) system 

Verify insurance coverage, obtain pre-certifications, and ensure all required authorizations are in place 

Collect co-pays and provide receipts as required 

Answer incoming calls and assist patients with questions about their appointments or billing 

Maintain HIPAA compliance and patient confidentiality at all times 

Coordinate with clinical and administrative teams to ensure smooth patient flow 

Resolve registration or documentation issues promptly 

Provide assistance to patients and families as needed to ensure a positive experience 

Other Duties 

Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time. 

Equal Employment Opportunity Policy Statement 

Boone Memorial Health provides equal employment opportunities to all personnel and applicants for employment and prohibits discrimination, harassment, prejudice, or behavior of any type based on race, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, past or present military service, sexual orientation, gender identity or expression, family or parental status, political affiliation, or any other characteristic protected by federal, state, or local laws. 

Qualifications