Senior Website Merchandiser @NET-A-PORTER at Ynap

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX and THE OUTNET, jointly comprising the off-price segment of LuxExperience, are the leading destinations for multi-brand off-season online luxury shopping. The NYSE listed group operates in key markets worldwide.

https://investors.luxexperience.com.

NET-A-PORTER is the ultimate luxury fashion destination for women. Since 2000, it has offered customers a curated assortment of fashion, fine watches, jewelry and home décor, from the world’s most coveted brands. NET-A-PORTER creates unique experiences for its EIPs (Extremely Important People) with dedicated Personal Shoppers and invitation-only benefits. Through content, it provides expert styling advice, engaging storytelling and profiles incredible women via editorial vertical, PORTER. NET SUSTAIN, its product curation of consciously crafted luxury, supports customers to shop with a focus on conscious consumerism. NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.

NET-A-PORTER are now seeking a talented Senior Website Merchandiser to join NAP Site Trading team. Some of the essentials for you to know are:

Location: Our offices in London, Westfield (Shepherd's Bush)

Reporting into: Site Trading Director

Direct reports: 1 direct report

Contract Type: Permanent

Working Model: Hybrid

Potential Start Date: October/November 2025

Besides a competitive salary, we can offer you:

• Performance bonus schemes dependant on the type of role you are in

• A pension that both you and the company contribute too

• A portal with an array of discounts on things like theme park and cinema tickets

• Our famous staff discount along with exclusive staff sales

• Private healthcare for you and your family

• Flexible working

Role Purpose:

This is a fantastic opportunity for a Senior Website Merchandiser to join our Site Trading Team. Reporting to the Site Trading Director, the successful applicant will be responsible for the representation, classification, visual merchandising and trading of all products across site. The role will also include working with buying, merchandising, creative, editorial and technical teams. You must be detail-oriented, extremely organized and have an interest in fashion.

Here is a breakdown of what you’ll be doing:

• Responsible for visual merchandising ensuring products are beautifully & strategically merchandised at all times, supporting the buy and wider business goals

• Use analytical insights and trading reports to monitor and drive performance of products and category against business KPIs and to inform future activity

• Create actionable insights and make recommendations for optimisation & improvement to drive CVR rate onsite and business performance

• Manage current website navigation, classification process and planning, constantly monitoring improvement and planning iterations

• Responsible for global ‘What’s New’ trading and merchandising: signing off on classifications, VM strategy, product linking, resurfacing and product readiness for upload to site

• Oversee a team of Website Merchandisers and Assistant Website Merchandisers to monitor the websites daily, across multiple devices, facilitating the quick and efficient resolution of any errors

• Ensure daily audits of the site to check depth/ high exposure product is being surfaced that everything is correctly classified and merchandised

• Work with in-house technology teams (Ecommerce, UX, Devs) to conceive and implement front- and back-end enhancements to make merchandising the site easier and improve user experience, working as a stakeholder for various site sections

• Coordinate enhancement development and user testing

• Lead liaison between Site Content to influence the strategy for the season and manage product exposure to maximise sales, communicating delivery lead times, brand launches and key products back to trading team

• Own reporting and analysis and optimisation of all areas of responsibility plus action and monitor changes in absence of manager

• Decision-maker on changes to category tree with a solid understanding of SEO in relation to navigation categories

• Responsible for on-site search performance, ensuring keywords are optimized and products returned are performing and representative of the buy and working with relevant teams (Product Editorial, SEO) to improve

• Fully support targeted marketing activity and product selection onsite (Email, Homepage, Product Marketing / content briefs) and able to think ahead for next quarter

• Attend Buying/Merchandising meeting for category area and feed in analysis

• Approve merchandising lists, advise team on key focus areas and feed in merchandising knowledge, ensuring products are in-line with trading focus, brand and consumer

• Monitor the website daily across all devices, facilitating the quick and efficient resolution of any errors

• Other duties as called upon

The type of person we are looking for:

• Ecommerce fashion experience, ideally in luxury with an in-depth knowledge of luxury fashion brands

• Highly commercially aware, with creative flair and love of luxury fashion

• Proven experience in an Ecommerce environment, with a strong understanding of visual merchandising, website taxonomy and usability

• Knowledge of and passion for technology and digital

• Exceptional understanding of the global consumer and an understanding of the online retail landscape across markets

• Strong numerical and analytical skills, ideally gained in a retail merchandising environment

• Proven track-record of reaching sales targets, improving processes and managing multiple tasks to tight deadlines

• Experience in training, coaching, mentoring and managing  

• Highly computer-literate, preferably with knowledge of website systems and analytics tools

• Highly developed communication and interpersonal skills, with the ability and confidence to liaise at all levels

• Flexible, proactive and able to show initiative/ideas to constantly improve

From the moment you join LuxExperience, we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.