Senior User Experience Researcher at Vermeer

Who We Are

Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.

Job Summary

Work Shift

1 - First Shift

Are you the type of person who can tell a compelling story about the motivations and intentions of users? In this role you will be responsible for scoping and crafting research strategy, conducting research, and delivering actionable insights through a variety of research study methods in both remote and in-person settings. We’re looking for a leader who complements our team culture to join our rapidly growing team of industrial design and user experience professionals.

What You’ll Do

1. Design and lead research studies to attain "Voice of Customer" insights that follow research best practices and methodologies.

2. Partner with product managers to identify future research needs and develop a research roadmap with project briefs estimating scope and level of effort.

3. Ensure research results are actionable and contribute directly to meeting project and business goals.

4. Present and communicate research results and recommendations to the stakeholder team and larger organization when needed.

5. Contribute to next-gen research group vision, identifying areas of opportunity or improvement.

What We’re Looking For

- Bachelor's degree in behavioral psychology, anthropology, design research, or related field considered an advantage.

- 7 years of practical user research experience or equivalent experience/advanced degree preferred.

- Solid understanding of the principles of evaluative research and a demonstrable knowledge of multiple research methodologies and approaches (e.g. usability, studies, formative vs. summative studies, journey maps, ideation workshops, persona creation, heuristic reviews, benchmarking, card sorts, design thinking, service design, etc.), and know the strengths and weaknesses of each.

- Related experience in another field such as human-computer interaction, interactive design, and/or market research is a plus.

- Ability to communicate research results, graphically depict data, and justify methods and approaches-verbally and visually-are an absolute must.

Travel

- Significant travel is expected of this position.

Work Location

HYBRID: Some of a team member’s day-to-day work may be best done at a location other than a Vermeer campus. Discuss specific arrangements with your manager.

Equal Opportunity Employer

At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at (641) 621-8767 or at [email protected].

Interested? We’d love to get to know you.

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