Christmas Customer Advisor - Zone B at Boots UK Stores
Boots UK Stores · London, United Kingdom · Onsite
- Office in London
Job Description
The salary for this role is £12.72 per hour
The festive season is one of our most exciting and important times of the year, made possible by the energy, warmth and dedication of our store teams. As a Christmas Customer Advisor, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.
This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
What you'll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
It would be great if you also have
These are desirable experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here?
Our benefits
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
The festive season is one of our most exciting and important times of the year, made possible by the energy, warmth and dedication of our store teams. As a Christmas Customer Advisor, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.
This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
- Customer Interaction: You'll offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience and no one leaves empty-handed.
- Till Operation: Whether you're wrapping up purchases at the counter or supporting our self-checkout systems, you'll bring energy and efficiency to every transaction.
- Stock Management: You'll take pride in keeping shelves full so our customers can always find exactly what they need during the busiest shopping season of the year.
- Store Presentation: We're proud of our stores, so you will ensure all areas look their best.
- Online order support: Whilst this is a customer-facing role, you may assist with deliveries, picking, and packing for online orders as needed.
What you'll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
- Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
- Customer Service Skills: We're looking for people who are comfortable approaching customers and love to leave a lasting impression.
- Operations Ready: You are able to balance customer care with daily shop floor and operational tasks
- Tech-Savvy: You are happy to learn about and use new technology, including operating handheld mobile devices, tills and self-checkouts.
- Team Player: A collaborative, one-team mindset is necessary for helping each other meet the store goals and have fun along the way.
- Physical Stamina: You'll be on your feet, standing, walking and lifting. If you're ready to stay busy and active, this is the role for you!
- Brand Ambassador: We're looking for people who love our Boots ethos, products and services and can't wait to share them with customers.
It would be great if you also have
These are desirable experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:
- Experience in a retail or customer-facing environment
- Familiar with Boots products and services so you can help customers
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here?
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Area
169 - West London
Company
UK Stores
County
London West
Address 3
Greater London
Airport
No
Region
7 - London
Store
747 - CHISWICK
Full or Part time
Full-time, Part-time
Division
16 - United Kingdom
Address 1
332 Chiswick High Road
Contract Type
Fixed Term
Address 2
London
Job Title
Christmas Customer Advisor
Need To Know
We are now recruiting Christmas Customer Advisors for our CHISWICK store.
We are looking for candidates to start with us from September onwards. We have a variety of shifts available, which may include weekends.
The exact shift patterns will be discussed at interview
Please note that due to the anticipated volume of applications expected for this vacancy, we will close the advert when we have met our requirements.
We are looking for candidates to start with us from September onwards. We have a variety of shifts available, which may include weekends.
The exact shift patterns will be discussed at interview
Please note that due to the anticipated volume of applications expected for this vacancy, we will close the advert when we have met our requirements.
Keywords
Retail, Stores, Customer, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, UK
Latitude,longitude 1
51.492638635,-0.262470623
Function
Christmas
Business Area
Retail
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Hours per week
Various Hours Available
Country
UK
