- Professional
- Ufficio in Palma
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
The M&E Programme Manager will oversee the implementation of the M&E strategic roadmap that will enhance the success of HBX Group. Ensuring that planning and execution is embodied by a sense of urgency and accountability. Keeping the pressure on initiative owners and coaches them when necessary. To do this well, they need to coordinate the activity across all M&E product lines and other group functions, challenge existing practices and identify new and better ways of working.
Develop and Implement Commercial Strategies:
- Oversee the planning, execution, and delivery of a portfolio of projects for M&E within the commercial enablement department. Ensure alignment with the HBX Group strategic objectives and priorities, with particular focus n M&E.
- Identify opportunities for process improvements and drive initiatives to optimize sales performance particularly for M&E product lines cross-sell opportunities.
Cross-Functional Collaboration:
- Work with M&E commercial and wider group teams to ensure cohesive strategies and execution plans.
- Facilitate communication and collaboration across departments to support integrated performance management efforts.
Team Leadership:
- Manage and mentor two M&E Project Managers, providing guidance, support, and development opportunities. Foster a collaborative and high-performance team environment.
Stakeholder Engagement:
- Build and maintain strong relationships with key stakeholders, including senior leadership, department heads, and external partners. Facilitate effective communication and collaboration across teams.
M&E Commercial Project Oversight:
- Monitor M&E project progress, track key performance indicators, and ensure adherence to project timelines, budgets, and quality standards. Identify and mitigate risks and resolve issues as they arise.
Skills
- Strategic Thinking: Ability to align project outcomes with business goals and think long-term about program impacts and opportunities.
- Problem-Solving: Strong analytical skills to assess project challenges and devise effective solutions.
- Change Management: Experience in managing and driving change within an organization, ensuring smooth transitions and adoption of new processes.
- Organizational Skills: Ability to prioritize tasks, manage time effectively, and oversee multiple projects simultaneously.
- Adaptability: Flexibility to navigate changing priorities and environments in the travel industry.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in project management tools and methodologies (e.g., Agile, Scrum, PMP certification preferred).
- Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
Experience:
- 5+ years of experience in program or project management
- Proven track record of successfully managing large-scale, complex projects and leading cross-functional teams.
- Leadership and team management , with experience mentoring and developing project managers.
Qualifications
- Bachelor’s degree in Business, Finance, Economics, or Project Management; Master’s degree preferred.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
