Field Supervisor at Bay Alarm

Position Summary:

• Supervise and train field technicians and facilitate the advancement of technician's skills and knowledge of the low voltage industry.

Job Duties:

• Manage, train and evaluate designated service and installation technicians.
• Relay customer questions and complaints regarding installation and service to the department managers.
• Provide technical support to service and installation technicians.
• Monitor technician's compliance with company policies and standards pertaining to field repairs and installations.
• Enforce safety regulations on the job site.
• Promote and maintain an efficient work environment in the field.
• Educate designated service and installation technicians in NEC 70, NEC 72, and Bay Alarm Company standards.
• Schedule training and education for technicians at the Bay University
• Provide 24 hour on-call support that may be required even on weekends and holidays.
• Work daily with the Operations Manager (or Installation and Service Managers) for the advancement of the technicians.
• All other miscellaneous responsibilities and other duties as assigned
• Project Management

Requirements:

• 3-5 years alarm installation experience preferred
• Must have qualified L&I work hours towards obtaining a EL06 card
• Journeyman experience preferred
• Pass classes and exams
• 2 years as a level III installer or Senior Level technician required
• 3-5 years experience training or directing others required
• High school diploma or equivalent required
• 1-2 years post-high school education preferred
• Excellent communication skills required
• Good interpersonal skills required
• Thorough knowledge of security systems required
• Thorough knowledge of NFPA required
• Basic understanding of NEC and building codes required
• Basic data entry and retrieval skills required
• Intermediate word processing and basic spreadsheet competence preferred

Preferred:

• Project Management Experience
• 3-5 Years direct industry experience
• Thorough knowledge of UL standards
• EL06 Limited Energy License
• NICET Level 2 Certification Fire Alarm Systems
• FA-1 Seattle Fire Certification
• Specific product experience: Burglary (DMP/Ademco) / Access (DMP/PDK) / CCTV (Open Eye/Digital Watchdog/Axis) / Fire Alarm (Firelite/Autocall/Silent Knight)

WHAT HAVE YOU GOT TO LOSE? We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match. Bay Alarm also offers outstanding promotional opportunities, mileage reimbursement, or a company vehicle with potential take-home privileges, and a well-established company to stand behind.

Final candidates must have a valid driver's license and a clean driving record. Must be able to pass a background check and pre-employment drug screen.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.