PC Technician at City of Greeley

Anticipated Hiring Range: $23.70 - $27.26
Full Salary Range: $23.70 - $30.82

Benefits: This position is benefits eligible. Please view our benefits guide here.

Why do I see two salary ranges?

The City of Greeley in compliance with Colorado state law, includes a salary range for all positions posted.  This law is intended to improve wage transparency.  The City of Greeley, in support of wage transparency posts both the full salary range for each position (what you might anticipate your earnings could be if you work for the City of Greeley for some time), as well as the anticipated hiring range (the range within which the City anticipates making an offer).  The actual offer extended will be based on your years of relevant experience, education, certifications and potentially other factors.  

City of Greeley's Total Rewards

The City of Greeley is proud to offer a robust benefits package in addition to your wages.  This package includes health and wellness, retirement savings, discounted access to Greeley facilities and more. 

Job Summary:

The PC Technician provides setup, troubleshooting, and maintenance for endpoint computer hardware, Microsoft Windows operating system support, desktop application software, printers, endpoint peripheral hardware, and city iPhones.

Experience, Education, and Skills: 

Minimum Requirements

• Associate's degree

• One (1) to two (2) years of relevant experience

• Possession of a valid driver’s license

OR 

Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job

Knowledge, Skills, and Abilities:

• Detailed knowledge in a specialized field such as accounting, programming, computer science, marketing, forestry, etc.

• Requires the ability to selectively extract, verify, and compile data and/or operate specialized equipment to produce results. 

• Microsoft Experience with complicated practices and precedents.

• Typically requires a basic understanding and application of theoretical or scientific principles, acquired through college education or advanced vocational skills strengthened by years of on-the-job experience.

Essential Functions:

• Troubleshoots hardware and software issues.

• Support of end users via ticketing system and related service requests.

• Shares rotation of 9300 call center phone support.

• Install or upgrade software.

• Manages and schedules endpoint software patching.

• Assists in maintaining hardware inventory.

• Service desk ticketing, support, questions, and research within IT and the City as a whole.

• Performs other duties as assigned.

Supervisory Responsibilities

n/a

Work Environment and Physical Requirements:

Travel:  

• Occasional travel locally to site visits; possible travel to training and certification opportunities.   

Work Environment:  

• Employee is subject to working alone, with groups, and/or attending meetings.

• May be required to conduct business in alternate locations within City buildings or field sites, sometimes in formal settings.

• Frequent interruptions and be required to manage competing priorities with inflexible deadlines.

• Frequent contact occurs with employees and the public, in person, and on the telephone.

• Frequently is required to sit and talk or hear customers.

• Work is safe to having minimal hazards that are typically found in a general office environment where there is rarely little or no exposure to injury or accident.

Physical Requirements: 

• Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks.
• Frequently works with light objects and light hand tools.
• PC set up, tear down or move, may involve temporarily moving furniture.
• Ability to lift and/or move up to 10 pounds occasionally.
• Ability to read computer keyboards, reference books, and other written documents.
• Ability to communicate with the public via telephone and in person.

• Manual dexterity sufficient to input, retrieve, and verify work assignments in the computer.

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected] 

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.