Software Engineer - GenAI at Maersk

The Network OSS team at Maersk is expanding into AI-driven network operations, focusing on building intelligent, autonomous systems that enhance the management of data networks across Core, Edge, and Cloud locations (offices, warehouses, terminals, vessels, data centres, cloud environments, etc.) and the perimeter services that secure them. This role focuses on leveraging Generative AI, Large Language Models (LLMs), and agentic frameworks to develop next-gen network observability, automation, and decision-making platforms. 

Key areas include but are not limited to: 

• AI-Augmented Operations: Develop agentic AI solutions using LLMs, LangChain, and vector stores to enable intelligent automation, natural language interfaces, and autonomous troubleshooting across network services. 

• Prompt Engineering & Reasoning: Design structured and dynamic prompts, chains, and retrieval-augmented generation (RAG) workflows to enable context-aware responses and insights from large-scale network data. 

• Intelligent Tooling & Platform Integration: Build AI-enabled internal tools for use cases like configuration analysis, alert summarization, root cause inference, change impact prediction, and knowledge extraction from telemetry and logs. 

• Observability & Insights: Use GenAI to augment monitoring and assurance by generating explanations, recommendations, and summaries from network events, alarms, and metrics. 

• Integration with Core Network Stack: Apply AI capabilities across domains such as: 

• Wireless Transport: Satellite | 4G/LTE | 5G 

• IoT Networking: Industrial Wi-Fi 

• WAN: Internet | IP/MPLS | Next-Gen/SD WAN 

• LAN: DC Networking | SDN | Fixed & Wireless 

• Perimeter: Load balancers | NG Firewalls | Security Service Edge 

This role is at the intersection of networks and intelligence, aiming to transform Maersk's OSS ecosystem through LLM-based platforms that are autonomous, explainable, and user-friendly.