Dispatcher - Weekends at ARCO Home Services
ARCO Home Services · Warrensville Heights, United States Of America · Onsite
- Junior
- Office in Warrensville Heights
Overview:
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At Apex Service Partners, we’ve been delivering top-quality home services for decades. Our commitment to customer satisfaction, teamwork, and personal growth drives everything we do. As a Customer Service Representative, you’ll be the friendly voice that guides our customers from first contact to job completion—making a real impact every day.
Shift: 8AM-6PM Saturdays & Sundays (In-office)
Location: Bedford Heights, Cleveland, OH
Essential Responsibilities:
- Dispatch technicians to job sites with efficiency and precision
- Manage inbound customer calls and assess service needs
- Schedule technicians for emergency and routine visits
- Provide top-tier customer service throughout every interaction
- Maintain accurate logs of vehicles, equipment, and job progress
- Assist with basic clerical tasks such as filing and organizing
- Collaborate with team members and contribute to a supportive environment
- Flex to other duties as needed
Required Skills & Qualifications:
- High School Diploma or GED
- Prior dispatch or customer service experience (1 year preferred)
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Computer literacy and ability to learn new systems quickly
- Problem-solving ability and sound judgment
- Pre-employment background check and drug screening may apply (as permitted by law)
Pay:$22.00 - $27.00 per hour, based on experience
If you’re looking for stability, growth, and a great team, apply today and become part of the Apex Service Partners family!
